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Stella740pl, I spent 4 hours yesterday on Google. that is why i went to the forums. It's very easy to find a proposal template. But i was looking for something a bit more specific in regards to staffing an IT person. So since this site is full of IT people, I figured it would be a valuable...

Thanks. Your options helped!

Touchtonetommy, Thanks! The caller-id was disabled from AT&T. Once it was enabled it worked great.

Does anyone have or know where to locate a sample IT staffing proposal? I need to submit a proposal by Friday.

It is a newer system, release 6 or 7. Where can I confirm? it is not clearly labeled like some of them are normally.

AT&T confirmed caller-ID is disabled. They will activate it. Once it is activated, will caller-id be available from all of the extensions by default? Or is there something else that needs to be modified?

We are having issues with a Partner logging caller-ID. The day service is currently active. The system was set to 0 rings. We reconfigured it to 2 since it supposedly takes 2 rings to log the calls. No calls are being logged. AT&T says caller-ID is active. When the Automated Attendant...

What is the prcedure to enable call screening? Do you modify the extension to enable this feature through the same menu where you create and enable voicemail? Is there anything else that needs to be modified for this to work?

Can someone help me understand the Avaya Partner Call Screening feature? As I read the details of this feature it sounded like a transferred call could not be screened. If the AA answers and the caller transfers to an extension, that is a transfer and therefore not available to screen. Also...

Thanks for your help. I was able to figure it out based on the feedback. The one issue I came across was this: I had to create the sub menu from the main menu. I tried to create sub menu 5 from within the AA prompts and it did not work because the menu did not exist. Once I backed out and...

What is the procedure to change the numbers of rings it takes for the Automated Attendant to answer and Avaya Partner Release 6? What is the procedure to create a sub menu in the Automated Attendant? This is the current message: If you know the extension # of the party you are trying to reach...

I am in the process of installing the wiring for an Avaya Partner R6. I plan on installing all of the cable to a patch panel. Then using patch cables from the patch panel to the Avaya Partner. I plan on using TIA/EIA-568-B standard on the patch panel as well as the jacks in each office. Is...