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Just to let everyone know it was the the right Door phone unit(BST)I did a reboot and the door phone came up in capabilities.. thanks to everyone that responded

Its a new install on a Rls6 my supplier is sending out a confirmed BST door phone unit will update once I'm back on site...

I'm looking in the right place.. is the presumption that the Element Manger has not recognised that the door phone unit Is not connected hence door phone tab is not showing in capabilities??

I'm not on site until later this week to confirm Which one it is...do you know the part no. Of both types??

Yes I've changed to "Ext Door

Yes the extension is programmed as required I just don't get a heading door phone to programme a target DN etc....?

I don't see the doorphone heading in capabilities??

I have not been able to find a door phone heading in the element manager to program a door phone target DN can someone help me?

I am trying to Install the above to a V2 8.1(95) for which I have an endpoint lic, The base station is not registering with the IP Office(green light not showing) Any Ideas anyone?? I have followed the avaya doc.on this...

The site has analogue lines...I take it that's maybe a plus??

Hi Would like to know how to Insert a pause into a 1416 feature button??

Thanks to everyone's response,BT Openreach attended site today and revealed that the DCT was set at zero! and duly changed it to 800ms which now means the call disconnects from the Vmail.Bear In mind everyone when a service providers Indicates that a request has been carried out, ask for a copy...

Thanks, Not on site at moment but will do on my return....If the voltage Is dropping,what could be causing It to hang??

I have a problem with calls still showing connected when an external caller has hung up, The call is being answered by the Vmail and stay connected when a caller hangs up The service provider of the lines say BT Openreach have set the Disconnect Clear Time to 800ms I have tried every timer...

Thanks that worked a treat....

I have upgraded a BCM RLS3.0 to 6.0 and applied a NAT Traversal license, open up ports on router. I have managed to get a i2004 handset to work,having problem getting the clients 1230IP handsedt to work which he had previously working as an IP handset inthe office. I need to know how to resst...