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Issue was resolved, we restarted the NFS server

Greetings, We have an Avaya R18 CMS Server whose ADM to network is failing. In the past when it fails, we would create more space and/or restart the CMS Server. we have done these steps already this time to no avail. Below is what the log file says...

Hi All, We noticed that the Media Servers were not enrolled to the System manager. Our Vendor will enroll. Our lab is done and works fine.

I believe that is setup on the skill, any reason why they want it per Agent?

Hi All, I have inherited an Avaya Site, whereby there was no Announcement and audio file clean up process. Which resulted in a number audio files on the Avaya Media Server. I am trying to find a quicker way to delete all the used used audio files from the Media servers, I could not find the...

Hi wpetilli's, If you just need a phone at the remote office desk, this can be achieved without the need for additional LSP and GW. The network need to accommodate for that though. You can create a location and a network region for the remote office. You will need 1 main Site and a DR site for...

thread690-1786411 We did not find a fix but have a work-around. There need to be a very good gearing of the agents, we then do blending. With enough Agents, the Voice & Chat Skills are queuing at higher priority and Email at a lower level. The Agents Skill assignment also have Voice and Chat...

Thank you Everyone for the responses. The issue has been escalated to Avaya for a GRIP request. We are awaiting outcome. Thank you all

The quickest way would be to test COR one by one until you get the correct COR

Hi gurus, We have Avaya CM7.1 stack with Session Managers,Breeze (not fully integrated) AEP setup and EMC 6.6.0 We are currently running a project to send calls to AEP and create a contact-id for the sales options. Calls come to a VDN with Vector options, only the sales option calls need to...

Okay. But may you please provide more details or what is your question here?

Hi Gurus, We thank you all for the feedback. We would like to understand what impact these changes will have on Avaya CM performance once we change any of these. 1) Change System parameters customer option H.323 timer from 5 Minutes 2) TCP SIGNALING LINK ESTABLISHMENT FOR AVAYA H.323...

We have not made the change(s) as yet. We are trying to understand the impact this change may have on the environment. We are on Avaya CM 7.1.3

Good day, We hope we could some guidance or assistance to resolve or advise on the following issue described; Due to users working from home, we have noticed that the Avaya systems (CMS & CM) shows the Agent-ID as available after network disconnects. • The station also stays...

Thank you, I will give it a try

Good day, I hope i could get some assistance here. We have not been consistently managing users in terms of people leaving the company now we want to delete more than 1000+ SIP Users on Avaya System Managers. Is there a way to bulk delete a number of users at one go? its a bit tiring to be...

Do you have SBC?

What type of CO lines do you have?

Have you tried VDN override options

Noted, thank you