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I have resolved this issue and closing this instance. Everything is working normally. Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

I understand, I need to check with VISN and see if they have approved the activation of this feature and set it up again and attempt it. Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

Really - that is not good news no doubt. Are you performing this feature for a VAMC IRT Veterans Crisis Lines ??? Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

I am still waiting for the GOV to approve the activation of Telecom feature Redirect Number, So it has not yet been resolved here or been tested as of yet to determine if this resolves my issue. Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

From What I understand and am waiting for is a Telco feature called Redirect Number that Telco needs to activate - there is a one time charge for setup of this feature only. Then proceed with the following if needed. NEC SV8500 Check the ASYDL setting to confirm index 1024 is set to 01. If...

I receive incoming calls via our ISDN PRI's, that are transferred to an extension via an auto attendant (UM8500), the destination extension is call forwarded off site to a PSTN phone number via our ISDN PRI's. When the call is forwarded off site, it passes to the destination PSTN phone number my...

Not Moot, build the analog ext into a port up new then len of your voicemail pilot. Look and see what your voicemail pilot is and build the analog next to the VM pilot location. What he does not want you to do is build it as a virtual number using the virtual extension. Everything else is...

Oh heck. never mind wrong system for the IPKII, perform feature code 712 from the faulty phone and see what happens. everything else is the same as above except for this acually progamming is using command 11-12-06 to change this system wide. Sorry about the confusion before. Phillip E. Porter...

From the phones that announce first (intercom). Go to that phone and get dial tone and dial 60 default access code for the feature Voice Call/Ringing Tone Programming. after you dial 60, you will hear studder dial tone. press 1 to toggle between voice first (intercom) or ring first. Hang up to...

Yea, do a google search, you find tons of freeware to download and specs to verify that you have all the right releases to make the CTU work. Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

Great Job!! Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

I have some ECS software that I think is old enough for the Omege. How can I get it to you? Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

Your looking for the Interdigit pause on a outgoing call timer. There is one. Do a search in the manual under timers and you will find it. Interdigit is the key. Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

Your the man. I have seen some issues with the ICS and even the newer IPX's. Haveing features lockup once and awhile. SMDR, PRI's, Paging access across a network. Just off the wall stuff. But low and behold a reboot fixes it. Even thought it runs for ever, (NEC is a great product) it still could...

I don't know how many PIMS (cabinets) you might have in your IPS, but starting with the 1st cabinet (PIM with the CP24 housed in side of it) Power it off via the power switch on the left side (on the front of the power supply). Next power off the rest of the PIM's in order 2nd, 3rd, 4th-8th...

Well I have searched and All I can find is the manuals for SMDR and the Centralized billing. You stated you already checked all the programming via the manuals. I have tried to find any tech notes or anything and found none. Since this has been running for a period now. The only thing I would...

Hold on !!!!! I sent you the wrong one. I sent it for the IPS 2000. I will find it for the 2400 and do this again. Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)

CHeck these commands and verify it is all correct and then attempt to resend your calls to the 8500 via centralized billing. The format below is a little messey on the paste, but you can figure it out. Center Office General: CM 08>800>0 For Internal SMDR CM 04, YY=01>05>0 Built-in SMDR output...

Back up the data, Shut the IPS down and remove the CP-24 The M606 card is easy to install, it just snaps onto the cpu and then plug CP-24 back into system. Plug the Ethernet LAN connection to the RJ-45 connector. Restart the switch. Perform program changes: Command 0B00 first data 00 is for...

Check your Tandom Connection Timers. Phillip E. Porter Senior Systems Engineer Telecommunication Solutions Group, Inc. (TSG)