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Does anyone know if the below article works on a BCM 400 with 4.0sw? I have a customer that is having issues with opening thier messages on thier Blackberry's and would like them to appear as text instead of VBK. or WAV. files. Nortel offers speech-to-text on unified messaging platform...

***************************************************************************************************************************Plain and simple if I try to put each "Targ.Line" in a "Hunt group" then add the "Intended user (ext.)" + "the supervisor (x2 for now)" as groupies ... (X 20+ users / DID's...

Thank you curlycord but the underlined word was WITHOUT.. Call Center is not an option with this customer. Customer has DID's direct to Ext. Via a PRI ... what is the answer I seak?

How do I activate "Silent Monitor" Without hunt groups on a BCM 3.7? Customer has PRI with DID's for sales staff; that they wish to monitor --- No AA being used. Thank you for any Assistance.

Ok Tech's Here is the answer... Feature 808 - Long Tones is the Button. also the C-2000B's, one was on the 2nd floor, the other was on the 3rd floor...don't know why,,,all the door phones are on the main floor...smh. have a good day.

Thanks Curlycord, I called the alarm company (install tech nolonger there), Viking and the company that installed the door phones (Install tech nolonger there also), all say that there should be a C-2000 or something similar hidden in the building lol; because its not in the phone, IT &/or...

I agree Perrypj what the E-30 does, its just that I did not see any C-2000B or any other relay device on site, just ATA's and the customer saying that they press a button then ***** ;what is the button??? all the physical Trunk ports on the system have Dial-tone and are used in a line pool; so...

I have a MICS with Viking E-30 door phones on it. System had lost all its programming, I have reprogrammed the KSU but can not remember how the door phones was programmed to release the doors. They are running through ATA's - I have the voice path opening by Hot-lining the Door/ATA to...

Thank you CarGoSki I'll try it out. The systems (for now) are on the same backboard, the x-over cable I understand. do I need to use MCDN? what would the network config be?

I need to Network a BCM-50 rel.5 with PRI to an Avaya IP ofice also with a PRI. the systems will be side by side till next June then the IP office will be relocated to another site, but still needs to be networked together. (a) any suggestions how to side by side network them together? (b) what...

Thank you very much

Ok Thank you bluemr2, is that done in SMTP or as a rule in Outlook???

I have a BCM 50, with 3.0 software. We installed the Unified Messaging (no Fax). It works great in the office, running Outlook 2007 and Exchange Server 2007, with BlackBerry Intergration. We can't get the Call Pilot messages to appear on our BlackBerries, does anyone know how to program this up...

Thnkx pccal, -but what do you mean by "pre-check"?, do you mean the pre-check list or is there software now for upgrades other than the software and keycode? I'm walking into this job kinda blind, it's not one of my regular customers. --Unfortunetly I don't have the luxury of a spare HD on...

Thankx for any assistance in advance. 1 more question is can we now use Vista or is it still XP to do direct connect upgrades.?. my laptop got stolen yesterday from a job-site so im down to my non-work laptop, for now. Cheers

I have a 3.6 to 4.0 upgrade over the weekend, I have done many BCM upgrades and Patches in the past, Is there any issues that I should be aware of?