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  1. wncarroza

    HANDSET TRANSMISSION ISSUES

    Installed a new IP500 with 1406 sets. When you use the phone and the handset is close to your mouth, you hear your voice garbled in the receiver and the person you are talking to also hears the garbled conversation. If you move the transmitter 3 inches away from your mouth, it sounds perfect...
  2. wncarroza

    vodavi language change

    The language meaning from english to French or Spanish.
  3. wncarroza

    vodavi language change

    What is the user code to change the language on individual phones on the STS series?
  4. wncarroza

    Second call to AA line unanswered

    0 or 1 as a first digit could be a problem. I was always trained not to use those as first digits. I always use 7 digits for receiving to prevent collisions with a second phone number. A current system Toshiba, we replaced with the Norstar and the last company had the CO change the sending...
  5. wncarroza

    Is CICS 4.0 STND V4.12 software compatible with Call Pilot

    If you already have one in stock, you could just try it and see what happens. We have a customer with an 824 KSU working a Call Pilot 150 and after a year, it still runs flawless. Specs says it is not suppose to work properly.
  6. wncarroza

    MICS 6.1 constantly getting two lines not releasing.

    Had this problem with a local Carrier with analog lines on a T-1. Would have 2,3,4, lines in use with no one on the phones. Problem was the CO which were locking up the lines and they did not rectify. They switched carriers. problem gone. A tech in town had the same problem and I said is it...
  7. wncarroza

    CICS call forward to external number

    Fireeater has it correct. Flash call transfer option from the CO will do it. It was a nice feature in the old days when the CO had Centrex.
  8. wncarroza

    Second call to AA line unanswered

    you said the FNA and FBUSY. WHAT ABOUT BUSY ON DND which is a station feature program. Outbound on trunks can be restricted by the Central Office unless you do not have it in a Pool group.
  9. wncarroza

    DID line direct to info mailbox

    one note on this, make sure the DID is not ringing at any station. If it is, it will go to the AA. Just did this last week with a POTS line and found it ringing on one phone. It can appear, but can;t ring as far as a POTS line goes.

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