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  1. Saiyan656

    SMGR first time creating a cluster

    Just an update as i resolved. I did have to remove the existing 2 entity links in each SIP Entity and add the cluster entity link to new SIP Entity cluster, and also had to remove location pattern IP for each and create new location with both IP's. I also update the existing Routing Policy to...
  2. Saiyan656

    SMGR first time creating a cluster

    Thanks Kyle, but that's the part i already know :/ I need to know how to create SIP Entity as there is only one drop down for location (which both locations will need to be in ibelieve) also regarding establish links, do i need to terminate the current connected links and create 1 that has...
  3. Saiyan656

    SMGR first time creating a cluster

    Hi Everyone! I have create two tie trunks off SMGR to an Application (all routing is built and good on each). I need to create 50/50 routing (weight based) But am confused on how i set location when i build new Enity since it only has one drop down. Below is what i have done so far. - Built...
  4. Saiyan656

    SMGR - Adaptation Question?

    Ok i have fromto = true, iostd = company.net and iosrcd = application.company.net. I then have DG for incoming calls to SM set to MP = 8300 min/max =10, Delete =1, addr to mod = destination. I get the to=<sip:300...company.net> so i know the 8 is removed. but then in the for: has sip:8300 is...
  5. Saiyan656

    SMGR - Adaptation Question?

    I am was successful in adding delete digit in adaptation and changing IP to domain names in "To=" field. I cannot change this in the "for:" field it does not delete the digit and sends to the wrong dial pattern route. How do i update the for to remove digit as well?
  6. Saiyan656

    Proper steps to changing hostname\&quot;this server&quot; on LSP

    Can someone share the steps in changing LSP name. We recently changed site names from site 1 to site 2 and need to update in CM to reflect. I was able to update gateway no issues, but LSP it not letting me. I went in to LSP and updated hostname in network config, then went to change node-names...
  7. Saiyan656

    Avaya Reserve Agents

    If you are using skill level the you need to set that skill level as 16 and not reserve 1
  8. Saiyan656

    Avaya Reserve Agents

    Have you tried turning on Call Selection Override? Also are you using Skill Level or Greatest need?
  9. Saiyan656

    SBC IPCS Login

    So with SNMPv3 is that only for trap/push from SBC? or can that login be a pull from SBC via SNMP tool as well? Bi-directional?
  10. Saiyan656

    SBC IPCS Login

    Hi Everyone! I have a question regarding SBC SSH login. I want to create a new login for SNMP monitoring and don't want to use the IPCS login. In EMS I can set up an admin account, but doesn't have SSH access. Does anyone know how I can create a new login to monitor my SBC via a SNMP probe?
  11. Saiyan656

    Unable to Transfer Outgoing External Call to Voicemail

    Did you do a list trace station to find out what the denial is?
  12. Saiyan656

    uk

    list ars ana and check your FRL on route pattern and station.
  13. Saiyan656

    SMGR moving away from default certs.

    Will do thanks Kyle!
  14. Saiyan656

    SMGR moving away from default certs.

    Ok so make SMGR as the intermediate and have all interfaces sm,aam,sbc,aes,aaep either be signed by SMGR or MS? Install the MS signed xyz.net root into SMGR? So SMGR trust xyz.net and also the interfaces? I want Endpoint/clients to have MS certs and interfaces to have MS or SMGR certs, I also...
  15. Saiyan656

    SMGR moving away from default certs.

    I got fairly comfortable installing Microsoft certs on Windows and keystore applications and was wondering how would I go about changing SMGR and all other Avaya connected applications to use Microsoft PKI? I would assume I just upload some pem files and whalla [bigsmile]
  16. Saiyan656

    SBC Architecture

    @wpetilli - I see where your going with this. I was thinking the same thing. I think a 3rd party RespOrg like ATLC would have your number pointed to one carrier and in the event of an outage point to the other carrier, or maybe they can percent allocate your calls 50/50 across carriers? That...
  17. Saiyan656

    DSP Denied?

    Ok will do, thank you both!!
  18. Saiyan656

    DSP Denied?

    Thanks AvayaTier3 and Montyzummer! @Montyzummer can you provide more detail? I understand NR regions to some point. The NR is all already having 2 intervening regions prior (SBC/SM Region 1> then to Region 999 > Then to GW Region 15. What is a ghost region? Also this Gateway only has a 1 POTS...
  19. Saiyan656

    DSP Denied?

    CM software version? 6.3 MG type? 430 FW version? 36.25 DSP resources in the MG? 25 Other DSP resources in same NR as the gateway showing denied resources? Two other GW with 360 DSP's, 3 port networks with Medpros, 1 media server. The call is coming in via SIP trunking. I have seen in the past...
  20. Saiyan656

    DSP Denied?

    We are getting 40-50% DSP denied several times a day on our MP20 Gateway. I reached out to Avaya and this is what I got; From Avaya: "These DSP resource denials don’t mean that calls are failing, when they are denied resources they will get resources in a connected network region. Unless there...

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