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I am trying to set up a call list on my telephone & i have the document on how to enable this feature from the nortel 1120 guide. I followed it step by step but i have not been able to use this feature. Would this need to enabled on the back end to get it working? i have a cs1000 in my office...

One of our execs travels on road quite often. He uses cached mode to access his emails when he can not connect to the network. The trouble is that when he launches outlook call pilot 5.0 launches as well, since it can not authenticate to the server call pilot bombs out & his machine locks up...

PerryJ can you please give me a the exact set of prompts i am supposed to see in LD 17 to display the company name when the phone is idle? i'm just a little worried i could potentially screw this up. Thats something i do not want to do.

Thanks for the response! Where is the Feature Book? Can you send me a link to the procedure? i am still pretty green when it comes to Nortel any assistance will be appreciated. Thanks

How do I display the company name on the display screen for I2002 & 1120E telephones when the phone is in an idle state? Do I need to be in a specific Load prompt to do this?

Awesome, glad to be of help.

Ok. Below you will find exactly what I did to get this to work. The main issue is related to mapi32.dll files conflicting with each other. This procedure was based off of a new build. You may be able to uninstall all the apps & get xp to a vanilla state or if you have system restore enabled...

I have also seen this issue. though i have seen it with call pilot 4.0.4.32 We have call pilot 201i server. Do you have the w2k admin tools & the snap in for exchange system manager installed on your machine? Did you perform an upgrade from 03 to 07 with call pilot desktop messaging attached...

I have seen this issue before. I have tried the following two steps to resolve this issue. 1) have the user delete all of their voice mails through the telephone instead of call pilot. Once that is done unplug the telephone & plug it back in. Then leave a test voice mail. Your issue should...

We do not have a bcm, we have CS1000 & call pilot server 4.0. We have the latest client 4.0.4.32 deployed out in our environment. Some users do not have that issue & other users have it. I have tried uninstall/reinstall, i am going open a up case with MS about outlook causing the issue. Do you...

No they are not. Though i will take a look at the individual's laptop that is having this issue. Assuming they do not have a toolbar or anything of nature, what do you recommend? or do you know anyone that can share their experience with this issue?

I know you can choose to permanently delete the deleted items folder upon exiting outlook, the issue I have is: 1 this option does not apply to the call pilot desktop messaging folder 2 Previously the user was able to delete messages from his call pilot inbox & they would be permanently deleted...

I have user who is having the following problem with his call pilot. We have the call pilot client 4.4.32 on all of our machines. The issue the user has is this: He deletes a message from his call pilot desktop message folder in outlook, the message goes into the deleted items folder under his...