That's what I thought but according to my supervisor, who gave me this project, AT&T charges for usage reports like that. I find that hard to believe. That seems like a normal function of a phone carrier.
Is there a way to see what phone numbers are coming in to our Definity switch? We're trying to pare down our number of lines and need to know what numbers go into the switch.
Thank you.
Kent
The biggest problem with this is the reminder beep. I can change the reminder to the maximum of 17 minutes, then the call must be placed on hold again. The reminder will beep all night when the office is closed.
Maybe I should try the 302A console again.
The button was working fine until someone spilled water on the 302C console. I replaced it with a 302A/B (not sure which) while the other dried out. Everything worked fine for a couple weeks then the hundreds group side-console stopped working with the 302A/B. I put the 302C back in place and...
I have a 302C1-A-03 console and I would like to know if it is possible to change the way incoming calls appear. The primary incoming button is very hard to press and would like to disable it so that calls come in on the secondary buttons. I see nothing in the ASA pertaining to these incoming...
We're now back to normal. The problem was in one of our T1 lines and not our switch like AT&T tried to tell us. An AT&T tech did some rerouting voodoo to fix it.
Kent
I don't know if this is somehow related but starting yesterday afternoon it was brought to our attention that our toll-free numbers are going directly to a busy signal. Is there a way to see if those calls are hitting our switch?
Kent
Starting this morning we are experiencing a problem with our phone system not being able to dial local numbers. In the Chicago area we are required to dial 1+AC even to call across the street. When we dial 9-1-630-xxx-xxxx we get a message saying "Remember, you must dial 1 and the area code to...
We talked to a tech about our problem. It turns out that the first of our two voice cards is bad, so we swapped cards. The second card was showing MANOOS so we wondered if it has been OOS all this time. Anyway, we got it ON-HOOK and we have six lines into Audix and we're waiting to hear about...
Yellow light on the voice cards. When we pulled them and re-seated them another LED showed green then went off.
How do I attach an analog phone to the "lines"? We are still receiving incoming calls and our receptionist transfers them, but if the person is away, Audix does not pick up.
When we...
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