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  1. csdept

    Definity System and parts for sale

    Any card that's in the switch or Audix box. I can send a list if you're interested. Kent
  2. csdept

    Definity System and parts for sale

    We're replacing our old and busted Definity for a new and hot modern phone system. Is there any resale market for Definity parts and phones? Kent
  3. csdept

    Definity Switch--What phone numbers?

    That's what I thought but according to my supervisor, who gave me this project, AT&T charges for usage reports like that. I find that hard to believe. That seems like a normal function of a phone carrier.
  4. csdept

    Definity Switch--What phone numbers?

    I have a list of our numbers, I just want to see what comes into the switch and what doesn't, such as old modem and fax lines, etc.
  5. csdept

    Definity Switch--What phone numbers?

    Is there a way to see what phone numbers are coming in to our Definity switch? We're trying to pare down our number of lines and need to know what numbers go into the switch. Thank you. Kent
  6. csdept

    Attendant Console, change incoming call button

    G3 Version V11, is that what you want?
  7. csdept

    Attendant Console, change incoming call button

    No, we haven't had a service contract on this for years. I mentioned previously we're hoping to replace our system this year.
  8. csdept

    Attendant Console, change incoming call button

    The biggest problem with this is the reminder beep. I can change the reminder to the maximum of 17 minutes, then the call must be placed on hold again. The reminder will beep all night when the office is closed. Maybe I should try the 302A console again.
  9. csdept

    Attendant Console, change incoming call button

    That's a little less technical than I was expecting, but it makes sense. The call won't get reset by the switch at some point?
  10. csdept

    Attendant Console, change incoming call button

    Can someone explain to me how to change the loop 1 to busy? Thank you.
  11. csdept

    Attendant Console, change incoming call button

    The button was working fine until someone spilled water on the 302C console. I replaced it with a 302A/B (not sure which) while the other dried out. Everything worked fine for a couple weeks then the hundreds group side-console stopped working with the 302A/B. I put the 302C back in place and...
  12. csdept

    Attendant Console, change incoming call button

    Then is there a way to make button A continually busy so that calls go to button B?
  13. csdept

    Attendant Console, change incoming call button

    I have a 302C1-A-03 console and I would like to know if it is possible to change the way incoming calls appear. The primary incoming button is very hard to press and would like to disable it so that calls come in on the secondary buttons. I see nothing in the ASA pertaining to these incoming...
  14. csdept

    Can't dial local numbers

    We're now back to normal. The problem was in one of our T1 lines and not our switch like AT&T tried to tell us. An AT&T tech did some rerouting voodoo to fix it. Kent
  15. csdept

    Can't dial local numbers

    I don't know if this is somehow related but starting yesterday afternoon it was brought to our attention that our toll-free numbers are going directly to a busy signal. Is there a way to see if those calls are hitting our switch? Kent
  16. csdept

    Can't dial local numbers

    98Converter, your suggestion didn't fix it.
  17. csdept

    Can't dial local numbers

    Starting this morning we are experiencing a problem with our phone system not being able to dial local numbers. In the Chicago area we are required to dial 1+AC even to call across the street. When we dial 9-1-630-xxx-xxxx we get a message saying "Remember, you must dial 1 and the area code to...
  18. csdept

    Audix died, need help

    We talked to a tech about our problem. It turns out that the first of our two voice cards is bad, so we swapped cards. The second card was showing MANOOS so we wondered if it has been OOS all this time. Anyway, we got it ON-HOOK and we have six lines into Audix and we're waiting to hear about...
  19. csdept

    Audix died, need help

    Definity switch, version R11i.02.0.110.4 Intuity Audix, not sure what version Not sure of VM integration type.
  20. csdept

    Audix died, need help

    Yellow light on the voice cards. When we pulled them and re-seated them another LED showed green then went off. How do I attach an analog phone to the "lines"? We are still receiving incoming calls and our receptionist transfers them, but if the person is away, Audix does not pick up. When we...

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