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Hi, can i also check is it possible to set the moving-window or interval-to-date for GRTD, if possible, how do I set that? Thanks.

Hi, does anyone has some form of documentation on GRTD for SECC4.2? Or any source to get it. Can't find it anywhere in Nortel web. Trying to figure out the installation, configuration, etc.

Hi M.Saad Noted. So basically its either all devices are local or all devices in same domain. Right? Thanks.

Hi M.Saad, Just to state again. The CCT and CCMM are local servers (not joined to domain). I have completed the following: 1. Tested the reference client in CCT and its working. 2. Created a local user on CCT server and tested the CCAD, verified to be working. Hence when all are local, ie...

Hi, I have an question with regards to CCAD. Right now I have a CCMM and CCT6.0 whereby I wanted to setup a CCAD on a laptop for testing. First I tested the CCAD with the following information: Creating a user as testusr on CCT server with full computer name as sgcct. Its not joined to domain...

Hi all, recently I have migrated a co-resident CC6 Server to another new server which includes CCMS, CCMA, LM and SU. Restored the CCMS and CCMA data to the new server with no problems. But just discovered for CCMA, those user defined reports in historical reports have disappeared. But if I try...

Hi tnphoneman, i understand that CLID is not supported by the analog trunks. What I'm trying to find out is whether can the dialed digits/outpulsed digits for outgoing calls be displayed as information through the AML link? Thanks.

hi you could check out this link too. http://www.alcatelunleashed.com. is an alcatel forum.

The thing is that i'm in fact not looking at any CLID. I understand CLID will kick in for incoming calls. In my case, i'm trying to find out for outgoing calls instead. Is there any way to output the dialed digits as the information through an AML link?

hi, wish to enquire again with regards to this issue. understand that for incoming calls, CLID is not supported for analog CO trunks, hence showing the route access code and member. But what about for outgoing calls, shouldn't the information captured be the dialed digits instead of whether...

Hi StoneColdphoneman, Noted. Thanks for the information.

Hi StoneColdphoneman, you mean that for analog CO trunk, the pabx is not able to throw out the caller ID to CC6, but ISDN 30 is able to. Thus this is the system limitation? urgently need to find out. Thks alot.

Hi, facing a problem with caller id. Currently the caller ID for calls that are made through analog CO trunks from CS1000 are not being thrown out to CC6. I have realised it when i'm checking on the AML traces. Instead it shows the specific trunk access code and member. There is no such issue...