Search results for query: *

Thanks to all that responded. Trivir1 - I will see if I can get that mailbox cleaned out. It says almost full. Norstaryboy125 and Stsguy - there is no mailbox associated with this number.

Hi all This is a weird situation, hopefully, someone can help me. The director's extension started ringing with an inside call coming from phone extension 2282. When he picked up the phone there was no one there. The phone continues to ring until he literally unplugs the phone, with calls...

Touchtommy Thank you that worked!! I do have one more question. The person who set up the submenus or as I referred to it, the custom call routing did not leave the submenu number. We need to change the extensions that the menu prompts are set to. If we were to start over with new submenus...

I don't need to delete a mailbox. This particular line, a transfer-only extension won't allow a mailbox. I need to delete the transfer-only extension and recreate it under a regular extension. I don't know how to delete the extension and add it back to the proper telephone set.

Thank you. It worked.

Hello I am trying to change some buttons on a phone. The user wants the park option instead of last no. called. I pressed Feature *3, hit the button - when it asked me for a feature code, I tried to put in the code 74, but nothing happens. Does this mean that the programming is locked?

Yes, it is pretty old. They are using Avaya voice mail. But I need to know how to delete the extension so it can be recreated.

Thank you so much. How do I delete the Extension? I did not hear that option.

I am working on a AT&T Partner Plus system and initially when the sy system was installed, all the extensions except two were set up as transfer-only extensions. Since that time, they now want voicemail on those extensions. How do I switch those extensions to be able to initialize a voice mailbox?

Great, thanks

Thank you. So I only need to create 1 CCR tree with both the pri and alternative langquages recorded?

Thank you everyone for your assistance. I do have one more question for stsguy. I will create a greeting for day and night in the primary language and the alternate language. I am using CCR with my auto attendant. This may seem like a dumb question, but do I need to create another CCR tree...

Ok, thank you. Once they go to the alternate greeting by pressing 9, then what happens, does it go directly to the CCR? I have a drawing of a CCR tree, do you have an email address I can send it to you to look at to see if I am on the right track?

What if all our calls come through one line? We don't have separate lines for different languages.

Hi all. We use a Flash 2.0 system and we are setting up CCR for the first time in that site. They are a bilingual site and need everything in Spanish as well as English. Since our system does not support the bilingual option, I wanted to be able to do it via the CCR function. Any assistance...

Update, all the routers had to be manually reconnected this morning. So I guess that did not work.

It has been a week and so far so good. I will definitely find out over the weekend.

I also noticed that the Wins DNS ip was incorrect in the ones that dropped. I changed it to the correct one also. i will see if that works.

They have static IPs, and the timeout is 30 minutes.

The offices are connected multiple ways. The ones that are having the problem are connected via a T1. It seems to happen overnight, thus making the office managers manually reconnect the router.