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i dont think your on the right thread here PossumButt1 this is for call recording ACR12

Thats exactly what i thought and the reason ACRv12 can not record it.im waiting on feedback from ATAC

Does anyone know for certain if this is an Avaya manufactured phone or a Generic SIP device rebranded for Avaya. A couple of reasons why. 1. When you log in, except for the colour scheme its almost identical to the Konftel SIP phone 2. Avaya ACR12 wont record it. We have been advised the Avaya...

BUMP......Anyone

CM 5.2.1 IQ 5.2.4 Customer is testing Interruptible Aux, all is working ok (we are using the notify option) as soon as the SL in internal-data goes below what is specified on the hunt group the notify works but when the SL is back up (above % in disp sys fea pg 13) the notify does not stop...

yep got it thanks for your help

Main Site Enable 'dadmin' Login? y LSP Site Is Sync'd so should have the above I have downloaded and installed the license recently in order to get the LSP working are you saying i should recreated the LSP License for this unit?? I have just had a quick look on RFA and could not see where to...

There is 5 or 6 other LSP's all s8300 on same version with dadmin access from linus using sat to get in... just this 1 server that has been rebuilt.. I dont get the oppertunity to authenticate with the PIN because it keeps asking me to create one.. Im going to have a look at the license and see...

i have tried that, logged on to the main server change pin dadmin (set it same as it was before) save trans all all sync's ok but again when i log into the LSP it prompts me to enter a new PIN every time and when i do it says its wrong..

Depends on what details you want to go into because you could use BCMS or Call Centre Elite. Both Agent / Split Skill based just with totally different capabilities. Speak to your BP and get someone to do you an ASD with your requirements is your best bet so your not wasting money

SUNT is the one yo want then all will work as normal

LSP Site S8300c 5.1.2 had a server that failed, attended site with new server, installed software and latest patch and sync'd back up to main site all ok. Save translations go accross ok and LSP mode was tested all ok BUT i cant log into the s8300c LSP via dadmin. (except when web browse to...

Avaya CM 5.2 G430 (LSP Site) Customer has Various sites, on the site in question Ext Range 14XXX the customer got shipped 2 x 9630's when plugged in kept getting stuck at message 'contacting call server' statically addressed they work fine. On the site in question they already had a working...

CM5.2 R015x.02.0.947.3 Site has Duplicate S8730's and 6 or 7 ESS S8510 SNMP is setup on ALL servers but site wanted it changing so only Active Major & Minor alarms are logged NO Warning or Resolved I can change the Activer Server and add an SNMP Filter, I can interchange the servers and do...

tried it with revo uninstaller starting to think this is more like a AD login issue

Does anybody know where the temporary files are located for this software. We have an issue where on a PC if a user logs in using one account it does not work but another temporary account does. I want to try and locate the temporary files so i can delete them so it thinks its a fresh install...

Think i have found it KB01090477 APDS - UC APDS - CC ACA - IP Office ACS - IP Office ACSS-SME

S8720 CM 5.1 All site has 2410 phone and they have all their incoming calls logged in their 'Answered Calls' Log BUT Calls that come through their ACD IVR even though when they hit the Agents phone the CLI shows on the display but when they hang up the entry for the Answered call is not in...

Hi Ben Yeah you would think that was the issue but the last line 2012-03-09 11:43:51,196|BACKUP vm-data/backup.sh - Failed with exit code 5 means one of the virtual machines failed but i wasnt sure which one. rebooted it and backed up again all ok. im good pal, keeping well thanks.hope you are

System Platform MBT CDOM DOM Utility CM AES SES I am having trouble backing this kit up, it has worked in the past but this was some time ago, when i have pulled the backup logs off i can see BACKUP vm-data/backup.sh for lots of things like CM, AES, SES, UTILITY, LICENSE etc etc etc but then i...