Hi Can Anyone Help??? I need to change a dect handest connected to a Nortel DMC 320 but I cannot connect to the DMC via my null modem lead. The version on the Avaya Support site is 7.1 which won't install on my 64bit laptop. I also tried to use Avaya CCFP 8.09 but that only gives a baud rate...
Hi,
I have an IPO (v9.0.5). I have set up a SIP trunk via a sonicwall. The issue I have is frequent loss of registration that isn't being seen by Network. The sonicwall is keeping the connection live from wan side to network. However the internal connection to IPO is losing registration often...
Hi tried it and it didn't work. It's windows 7 professional. Only started about 2 months ago or at least only noticed it starting then, it's been in a while.
It was on 8.1(44), I upgraded due to some issues with the ip phones and there was such a variation of firmwares that I'm not sure what has gone on there.... (Only recently started going there)
Thanks guys. I may have an unhappy customer on Monday by the looks of things. I'm holding out for a miracle cure from scansource! Most of the handsets were 1.300b but a few were earlier. I had an issue with one switch showing a fault so I quickly checked that most handsets had finished updating...
Thanks for the response, first time this has happened to me after loads of upgrades! I suspect these handsets may have been interrupted during the flash upload.... Also unfortunately I don't have a test kit to hand....
I Carried out a maintenance upgrade to 8.1(79) from an older version of 8.1 today which in the main went well, the site had 170ish 5610's and 1608's. The problem I've had is that a few of the 1608's are now dead. There is an activity light on the poe switch and when you plug the phone in you get...
Is there anything I need to worry about when upgrading the sql from 2005 (full Edition) to 2008r2 (full edition) on CCR V7? Eventually the ccr will be upgrading to v8 along with the IPO but this needs to happen first.
The CCR Server is win2k8 r2.
Hi,
I have an issue with CCR 7.0.22
The supervisors are intermittantly having instances with Agents on the real time monitor not changing state. For example an Agent can show ready when not logged on, or busy when actually available. This state doesn't change until the supervisor changes them...
I have two OSPC consoles (version 2.51.003.046) set up in road warrior mode and using plantronics CS60 USB headsets. The problem I'm getting is that when either console is on a call and it gets a call waiting the volume of the current call dips or starts to fluctuate, this issue although...
I've got an old release of option 11 that has wallboard problems. The wallboards are connected via rs232 to a controller called a MCK SWD Controller, this then connects to a digital station port on the option 11 which has the queue info programmed on it's buttons. I've proved that the contoller...
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