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Thanks for all of the information. I've been away for a couple of days. So my questions still remains. Is there anyway to tell that I had the system at 9.1. I will document this, but with a team of technicians, I'm afraid it could fall through the cracks (I'm sure nobody else has this...

Thanks for the reply. I tried this, but I don't see it sysmon. I have defaulted all of the filters. I don't see anything containing "system software history". Any thoughts?

I have a system that was shipped at R9.1. I am adding it to a SCN with centralized VM where all of the systems are at 9.0.6.0.979. The company just paid for all the upgrades and do not want to upgrade all of the systems again. I know that the SCN works fine as long as the systems are within...

I have CM 6.3 and IP Office 8.0.16 connected with a h.323 line. I can dial extensions and short codes back and forth with no problems. The problem is that when an outside call comes into the IP Office, it turns on the message waiting indicator light on all of the phones in the main hunt group...

DrDray- Great idea. Thanks.

IPGuru- I agree with you 100% and that was my suggestion, but the owner is trying to protect his business. He has people leaving personal information on voicemails that should not be left in a voicemail. And as we all know, employees always listen to their supervisors. He will deal with the...

That's what I was afraid of. Thanks.

I know this seems like a strange request, but there is a reason for it. Has anyone ever tried to limit the ability to change the email mode in visual voice? Thanks.

I have a customer that allows email alerts, but does not want to have a copy or forward the voicemail to email. They would like to go to visual voice, but the owner doesn't want their users to be able to change the mode. Is there any way I can lock in the email alert option and still use...

We had to set our gains to 3 dB to get the caller ID to work.

I'm with Amriddle. I have more customers complaining about the things that brake in the upgrade as compared to the request of new features. The really frustrating part is when they fix something and in the process brake something else. At times it feels like throwing darts as to which version...

Thanks. I will try that.

I have the same issue with caller ID, but I'm missing something. It forces me to reboot every time I mess with the gain and it reverts back. What am I missing?

Just some information. After talking to Avaya, we are opening a case. We are having problems with caller ID on the analog lines and issues with the PRI.

I have not tried 8.0.43 yet. I'm looking for more information before I do that. The analog lines work, but no CLID. The PRI card is also having issues. The CO has to reboot the PRI line everytime we reboot the IPO or they do not sync up. On a positive note, the CLID works on the PRI. We...

We are having a similar issue. Upgraded from 5 to 8 yesterday. The CID works on the PRI but not on the analog lines. We checked the caller ID ahead of the system and everything is working correctly.

We had the same issue last night. It affected both the 5420's and 5410's on expansion modules. Sure wish I had seen this thread a couple of days ago. Also, has anyone else had issues with this release affecting the PRI. We could not get the PRI and the IPO to sync after a reboot. We needed...

Thanks. You are correct. There was a message left when the name was changed. They have someone on site that changes the names and passwords. I found out about it after the fact. I was just hoping there was a way to do it through the account file. Not excited about the middle of the night...

I have a system at 4.1.12. I have a user that has a personel message and two hunt groups. All three are in the source codes. There are not any messages in any of the three voicemail boxes. I have tried the short codes: *79*N# Display Msg N"; Msgs=0" 0 *78*N# Display Msg N"; Msgs=1" 0 *77...

Thank you for all of your help.