Hello Gurus,
Has anyone tried similar case making Orderpoint run on a 640x480 resolution? Documentation says second display should be set to 800x600 resolution and will work fine but has anyone had struggled and made it worked with a 640x480?
Customer bought several IBM units with customer...
1. make sure you have dot net installed in your kds terminal
2. com enabled as well as the kitchen interface should be present on the boh fileserver
3. re run aloha kitchen service from the services or restart the boh
if this is previously working
1. double check the startak.bat if parameters...
Regrinding, merging or combining log can be easily done but is there a way to split and review line by line?
I guess there's a tool for it. Can someone guide me on splitting transaction line by line?
I hope someone can share.
I appreciate anyone's help.
alohapier
For Epson brand I use only TM88 or the Thermal printer for fast printing but thermal printers are not advisable inside the kitchen. If only you have a good place for it.
Was your problem been fixed already?
If not, re-check if the sec key codes were properly in place inside aloha.ini and do refresh data.
If refresh data or aloha manager doesn't work,, try running "dbconfig.exe" to update your data.
Do re-registering the register batch files or do registering...
Are you talking about using the POS hardware where Aloha is currently installed?
As long the hardware meets the requirement of that POS software that you'd want, it will work there.
But bear in mind that if these hardware are Udoc Radiant Terminals, its drive/storage capacity is small. Mind...
other option..
1. try using other com port of the pos terminal. should match also the baud rate, etc.
2. swapping printer with the same model.
3. if you have other "NOT problematic" FOH terminal with a printer, try comparing it.
we are now looking for a possible connection problem or printer...
fifo is found on Device Manager-ComPort-Port Settings-Advance
see also on Port Settings try setting to 9600,8bits,Even,1,XON/XOFF. this should equal to your printer hardware dip switch setting. might have to open its under cover.
to compare if printer is set to these setting, press hold on...
Customizing the guest check/receipt needs a lot of work as most of them are hard coded but would be easy if you are on version7 as per Radiant/NCR. If your need is just to add/edit guest check information such as "Store Name" or "Address" on the header or "Greetings" or "Thank you" message at...
If this is in Aloha
Under Aloha Manager, see Messages>GuestCheck. If there's already something set there, just edit it and do the Utilities>Refresh Data
assuming that guest check message is set.
Other settings that you might want to check is on Events.
there might be an almost the same folder name related to the dated 20120419 folder confusing aloha to read correctly. might try moving it outside aloha folder
I have a situation here and needs an advice. I recently upgraded a client from AlohaQS 5.3 to 6.1. On their old version, their sales summary report prints automatically after hitting end of day but now after upgrading it there is only a day wherein it doesn't print.
It's kinda weird this report...
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