Search results for query: *

We encountered a problem in a session manager where incoming calls would not successfully go though. In the sip traces we found a strange error "500 Server Internal Error java.lang.RuntimeException: Exception in adaptation <adaptation name>". Anyone encountered this before and has resolved it?

Guys, would there any be implications/requirements in implementing a video solution alongside network regions that need codec conversions? Currently we have a setup of remote locations using G.729, then converting it to G.711 by the media gateway to and from an SBC. I believe video calls would...

Thanks gwebster, but I was wondering if it is possible with Non-Avaya branded speakers (i.e. off the shelf).

Is there a possible way where you could interface the Avaya 1692 Conference Phone to a third-party external speaker setup? We were wondering if the jack on the side of the phone would serve this purpose, howevever no mention of its use were present in any of the documents.

Thanks guys for the replies! The client has an aging line-side recorder where they are having difficulties in searching for a particular call by called number as I believe such CTI information is not saved with each recorded session. We've also contacted Avaya regarding CS and has confirmed that...

A client of ours has a requirement of non-stop recording for at least 2 hours. From what we have read and seen from VMPro, it seems to be limited to only an hour of recording per session. We tried doing a test call for more than an hour and we discovered that it only recorded the first hour and...

Hi guys, thanks again for all the helpful input! After much inspection we found out an incorrect entry in the defaultrouter file, it's now working after being corrected. Thanks again for the help!

Guys, I know this may be a simple issue to some of you but we're really stumped so far. We have a CMS server that we're trying to access through the LAN to no avail (no pings, telnets, etc.), however when we tried to do the same through an S8800 CM server we could access the CMS just fine. This...

Thanks for the info! I'll try and watch it later.

When we tried logging in to a v6.1 SMGR after quite a while we encountered a message saying that the login was "not enabled". We tried changing the password through the change password link but we only encountered an error message saying that the "password cannot be changed now" (please refer to...

It's now working, although I did a simpler way by just using for example 778N for the SC then just N for the telephone number. Again, thanks for the help!

Hey thanks a lot for this very helpful tip! I never realized you could mix X's and N's in shortcodes, I'll try this as soon as I get back to the site and will post an update here. Again thanks!

We're trying to traverse calls from IPO-1 to a Siemens PABX and vice versa. Those equipment have no direct connection between them but each has a tie trunk to a second IPO, where IPO-1 uses an IP tie trunk while the Siemens PABX uses an E1 connection. Users from a site should dial a specified...

Just an update, we finally succeeded installing the SM from scratch using a 6.1.6 version of the ISO. Trust management now finishes fine however we are now having problems with the replication: Mon Sep 10 15:10:33 PHT 2012: Trust Management Initialization started. Mon Sep 10 15:10:34 PHT 2012...

Just an update, we've erroneously tried to install a 6.2 version of SM on a 6.1 kickstarted machine, so when we tried installing a 6.1 SP7 SM ISO it went fine until we came up with this error: error: Failed dependencies: libnetsnmp.so.10 is needed by OpenIPMI-2.0.16-7.el5.i386...

Forgot to mention that we have verified our enrollment password to be valid and is similar to what we enter during initTM.

Guys, we've been trying to hook up 2 new DL360 servers for an SMGR-SM setup, however everytime we execute the "initTM" command we would be getting an error and the trust mangement would fail: From what we understand this would be required first before configuring SMGR, as of the moment the 2...

Hi guys, is there a way to prevent or hide specific caller-IDs from showing up in the phone display? It's true that we could do it on the trunk forms but this requirement is for specific numbers only. I'm thinking that we could do an ANI check in a vector then route it to a VDN with an...

Thanks for the FW list, we already upgraded the MM710's to the latest versions however we were still experiencing resets. Ultimately, we replaced the G450 and the problem never occurred afterwards... looks like a hardware issue already. Thanks again for the help bsh!

Guys, we're having problems with our S8300 CM 6.0.1 system where its G450 gateway suddenly restarts for no apparent reason. After much investigation, here is the log that we got from the G450 itself: G450-001(super)# sh logging file content <187>Jan 05 11:55:35 G450 -NoTag: -NoUTC 2012 805 1...