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I had the missing user profile issue but I did the following and it did the trick... 1. Installed CCMA and SP5 (1009) 2. then RU1 (1015) 3. RP2 (1115) 4. RP3 (1140) 5. RP3 (1217) 6. RP3 (1130) 7. installed the ntbackup utility for Windows 2008 R2 ( Windows6.1-KB974674) 8. Restored the CCMA 6.0...

all the above was fixed when I rebuilt the CCMA here's what I did 1. Installed CCMA and SP5 (1009) 2. then RU1 (1015) 3. RP2 (1115) 4. RP3 (1140) 5. RP3 (1217) 6. RP3 (1130) 7. installed the ntbackup utility for Windows 2008 R2 ( Windows6.1-KB974674) 8. Restored the CCMA 6.0 backup to AACC...

here's something new... Steps I followed: -Installed AvayaAura_CCMT_6.2.205.0-0474_servicepack.msi on CC6 CCMS -made the backup using the CCMT tool. -on the AACC 6.2 CCMS server with latest SP5 and RU1,2 and 3, used the migration tool to migrate the Database -successfully migrated. logged...

Thanks APDS I tried it again with the same DB and it works. so CCMT from SP3 works too. Thanks B.

I am getting the same error This is what I have done: installed AvayaAura_CCMT_6.1.203.0-0318_ServicePack.msi on the CC6 CCMS. (should I be using the CCMT from SP4 for AACC 6.2 installation? during the AACC 6.2 CCMS installation i got the same error.... I'm using the migration option in...

yes it's a non sip so hopefully it should be ok. I will test this in the lab and see how it goes and let you guys know too. Thanks barzakh

Hi all one of my customers currently have CC6 CCMA and CCMS on separate servers. I'm going to be upgrading their system to AACC 6.2 but as per customer request, they have provided me with the exactly same servers so that I can stage the AACC 6.2 and simply swap the hard drives instead of...