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  1. BlueScarecrow

    Norstar Transfer to extension rolls to AA/CCR Tree not Voicemail.

    Ok... I've discovered that both (fiber) NAMs work fine with another MICS that I have setup on the wall in my garage; so it is a conflict of some kind. Client Norstar PBX is Rel 01 - XC 5.0 Transfer to Voice Mail Redirects back to CCR Tree. Capabilities: CFNA to Voice Mail 4 Rings. Transfer...
  2. BlueScarecrow

    Possible Capacitance Problem?

    Thanks all for your input. Will try to remove all the dead ends.
  3. BlueScarecrow

    Possible Capacitance Problem?

    An analog line off of a Norstar is bridged with another 1000 feet of cable that goes nowhere. Although there is no resistive load, I'm assuming that the capacitance of the line has increased considerably. Over time would this cause a problem? Thanks!
  4. BlueScarecrow

    Norstar Transfer to extension rolls to AA/CCR Tree not Voicemail.

    Who to call for a patch (Phoenix, AZ.) or to open more channels; it's only got two channels open now. Any ideas as to why it's doing what it's doing? What part needs to be patched? Thanks for writing!
  5. BlueScarecrow

    Norstar Transfer to extension rolls to AA/CCR Tree not Voicemail.

    Morstar MICS with a fiber NAM. Recorded the greetings, built and saved Tree 1, Answer Lines yes 4 rings, voicemail set to 6 rings, transfer callback set to 6 rings. Calls transferred to an extension ring 6 times and then roll to the AA/CCR Tree not their Voicemail. I didn't try making the...
  6. BlueScarecrow

    Can a Square System have separate voice mail boxes?

    The ATA is good news as the Sales and Accounting office is outside the earshot of the PA system and I need something in that office that will ring when the 4 outside line ring. I could do a "Pickup" but the boss wants all the lines to appear at every phone. So I'll program the ATA for the 4...
  7. BlueScarecrow

    Can a Square System have separate voice mail boxes?

    Old release MICS, PBX, DID template set to PBX, client wants all lines to "Appear and Ring" at all the sets. No can do with this release if he wants Voice Mail. Theory... Bogen TPU hooked to Aux Ringer. All outside lines ring over paging system. All sets programmed for "Appear Only". Some...
  8. BlueScarecrow

    Easiest way to change the COS on a NAM?

    Just found out my friend has an old IBM laptop with Windows 98 and a Seriel port. Sort of like that preemptive announcement... it kinda puts the snotty people in their place. LOL Thanks all!
  9. BlueScarecrow

    Easiest way to change the COS on a NAM?

    I believe "1" is to change your name in the company directory; at least that's what Joan Kenley PhD. says. Never had to change a COS in a NAM before. Thanks for writing!
  10. BlueScarecrow

    Easiest way to change the COS on a NAM?

    Got a client (Lawyer) who wants to record telephone calls with clients here in Phoenix. To avoid problems, Nortel has disabled the "Call Record" function in every class of service. Just need to know what the easiest way is to change the COS on a NAM. I've got the 4.0 Documentation, but it...
  11. BlueScarecrow

    CallPilot Hookflash Transfer Hang-Up Command

    Thanks all for your suggestions. There is no PRI, just 4 loop start trunks and I didn't want to tie up two for an outdial transfer. Several mailboxes have been programmed with this feature; should two be invoked all the trunks would be busy. I will try and add the command "Wait for Dial Tone"...
  12. BlueScarecrow

    CallPilot Hookflash Transfer Hang-Up Command

    Greetings Everyone! CallPilot programmed for (press 7) outdial. # equals hookflash, but where is the hang-up code. I tried entering a star (feature) plus 89, but that doesn't work. The # initiates the Hookflash Transfer. If I add another # that just makes it a conference call. I need a hang-up...
  13. BlueScarecrow

    Norstar Telephones 2B+D

    Thanks Brian!!!
  14. BlueScarecrow

    Dial 1+Area Code for Local Numbers?

    You know... this is the first machine that has ever had the dialing plan prompt. I found it... it is in routing. Later releases it is under System Programming. It asks for a prefix (ie:602) and the DN length after. All is well now! Thanks for your input guys!!!!
  15. BlueScarecrow

    Norstar Telephones 2B+D

    Telephones installed on a Norstar system only use one B Channel. I've heard rumors that there is an adapter that will allow you to use two telephones on a single pair; one telephone is on one B Channel and the second telephone is on the other B Channel... or an ATA could be plugged in to use the...
  16. BlueScarecrow

    Dial 1+Area Code for Local Numbers?

    I don't know what it is at present... I've never fiddled with it, but i will take a look. I just did a reset prior to loading the PRI Enabler Codes, so everything should be defaulted. After contacting Cox today, I found out that I can dial local calls within the 480 area code (that I'm in) but...
  17. BlueScarecrow

    Dial 1+Area Code for Local Numbers?

    Thanks guys for responding. It's been about 15 years since i programmed my last PRI. I believe I have the "Absorb" set to 1 just to remove the 9 from the dialing string. The DN length is set to 4, but i thought that was for the extensions only. The receive length is 4 also for inbound calls...
  18. BlueScarecrow

    Dial 1+Area Code for Local Numbers?

    Norstar MICS... Reset... Loaded PRI Enabler... Route 1 PRI-A... Destination Code 9. Why would I have to dial a 1 + an Area Code for local calls? Pretty straight forward. Called Cox and they said everything on their end is ok. Stumped.

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