We switched from NortelBCM400 to Asterisk PBX a few months ago and we were able to re-use our GN Netcom headsets with the Aastra 6731i. Just had to unplug the handset and plug in using the same cables we used with the Nortel phones. Works fine.
The latest patch seemed to resolve this for me.
When we had the issue a reboot seemed to temporarily resolve it - until the next auto-backup ran. Just a theory, not a confirm link between the issue and the auto-backup.
Thanks - I will try to get the latest version and install that instead.
Will installing these updates set everything back to default? Will I need to reprogram the BCM from scratch after applying?
I am tasked with updating our BCM400 (a task that is long over due). My main question is which update to install first?
Our current versions:
BCM.R400.046-SoftwareManagement
BCM.R400.SU.Desktop-002-200708
BCM.R400.SU.System-002-200708
BCM.R400.SU.System-003-200709
The updates I have to...
We had a number of our IP phones drop from our BCM400 today. By the time I was notified and went in to check they were coming back online (about 30sec outage). I checked the Alarm log and it shows:
**ERROR** Reset by Network Manager
What does this mean? In the service manager CCRSAppServer...
Thanks for the insight. After checking the network we found it to be a faulty network cable coming from the switch - we will be replacing it during the next maintenance window.
Thanks Again
Graham
System is patched. I didn't think to check the logs but there weren't any major alarms (my phone is the alert set) and now they are cleared since the reboot (I paniced a bit since it was a busy time during the day for phones here).
It has happened twice in just under a month (first time was...
Hi,
We are running into an issue with our BCM400. It has happened twice now that all 52 of our IP phones (mostly IP2002) are disconnected from the BCM and are unable to re-register. All other services seem to be working fine.
A reboot of the BCM was needed to re-enable the IP Phones.
Any...
We have a BCM400 with the default 256MB of RAM. Recently I've been getting constant "Physical memory near or on its capacity" alarms. In the BCM Monitor the Physical Memory is consistently at 70% to 80%.
My question is - we have a spare BCM motherboard kit (order to have in stock just in case)...
Checked with them - they say they allow the name and number that is sent from the system.
For some reason it seemed like it worked when we only had one PRI but stopped once we add a second (calls seem to go out through the second (new) PRI)
I am trying to configure our system to send our Company name and number when making outgoing calls.
I have set the Business name and have set the outgoing OLI number on each active set.
However when making an outgoing call it shows the OLI number for both name and number on the receiving...
Hi,
We've recently developed an issue where some of our IP phones (IP2002) are able to hear the caller but the caller can't hear them. Rebooting the phone seems to resolve it temporarily for some but not all. Bandwidth on the network is low so that doesn't seem to be an issue. I've also...
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