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  1. FonTaz

    Avaya Wallboard

    I am sorry if this is not the correct forum for the Avaya Wallboard but need help. I have over 2000 users programmed on our Wallboard and it is painful to find a user to delete or modify. you cannot search by name or at least I can't figure out how. does anyone know how to find a name without...
  2. FonTaz

    ARS-UNI-Dial Plan assistance

    That is where my issues begins... we do not dial 9 to get out. since we became a 11 digit system the 9 is no longer needed.. any other thoughts???
  3. FonTaz

    ARS-UNI-Dial Plan assistance

    Hi I have CM 5.2 with several gateways off of the core. I installed 5 non DID phones with 12154xx they can be dialed internally only. all was going well until someone from another location wanted to dial 12154097xxxx as a long distance number. once they get to the 5409 the system takes them to...
  4. FonTaz

    Possible corrupt station

    Hi.. I did what you suggested. I programmed the bad extension in the change extension field. The station came up but this time there was no number at the top and before long like always the phone rebooted but this time instead of taking over the previous extension that was in the phone it went...
  5. FonTaz

    Possible corrupt station

    HI. thanks for responding. Yes I have removed it and re programmed it I lost count of the times.. Also kept it un programmed for almost a year. The problem is most people would say move on and use another extension number but I can't.. this extension number is tied to the cube number so it is...
  6. FonTaz

    Possible corrupt station

    Ok so at some point I think I may have lost it.. am having an issue with one particular station. when the ext is installed on the phone sometimes it would not take it and the phone would just beep at you. If it did take this station it would reboot. ok ready for this? once it reboots it comes up...
  7. FonTaz

    Stations in Alarm because Hardware is gone

    Hi maybe I am not in the correct place but when I do a change station the port field for an IP phone is not available to make it Xported. I know it has to be an IP phone to work as I tried using a digital.. thank you
  8. FonTaz

    Stations in Alarm because Hardware is gone

    sorry I probably did not discribe the problem correctly. I can't use the X port because the softphone needs to have an IP station to work. yes the voicemail people I do use the virtual but its the softphone users that I am trying to work around thank you
  9. FonTaz

    Stations in Alarm because Hardware is gone

    I am one of those that look at my station alarms all the time to find out if a phone is unplugged, moved etc. now with more and more associates working from home and losing their desks and actual phones we have gone to softphone or just voicemail. I can't find a solution for the softphone...
  10. FonTaz

    Disappearing site data on station form

    this just started in December. we are on CM 5.2 and I am very detail about putting in the Room, Floor, Building as I maintain several buildings and need that information. there are times now when I pull up a station that information is gone. I put it back in and in a couple of days I can go back...
  11. FonTaz

    Customize email notification

    sorry I provided the wrong release for my MM it is at 3.1 and we do not allow subscribers to set up there own. we also are running separate voicemail and email (Outlook) servers.
  12. FonTaz

    Customize email notification

    we have the Avaya MM and it is on 5.2. I am in need of customizing the email notification to include the voicemail dial in number so Blackberry users can click and dial. I cannot seem to find where that is. Any help?? thanks in advance
  13. FonTaz

    Program the two Release Softkeys on 9620

    We are running CM 5.2 and have a request from our call center on the 9620 phones to have a Release softkey on the first page (I was successful there)but once they activate their headset it goes away. I cannot get the Release button on the first and feature pages. They don't want it as a line...
  14. FonTaz

    Phone will not accept Crss-alert on 9650IP set

    Avaya Tier3 sorry shot the answer too soon. I did find what you said to change. Question still. Do I need to be concerned about the warning. thanks again
  15. FonTaz

    Phone will not accept Crss-alert on 9650IP set

    Thanks Avaya Tier3 I pulled up the change system-parameters like you suggested and I do not have (SA8608) as an option. I do have (SA7409b) Enhanced Emergency Alert is that the same? Also there is a warning at the top that says any changes to these fields could result in unpredictable system...
  16. FonTaz

    Phone will not accept Crss-alert on 9650IP set

    Awesome Info thank you very much. I just love this site. I was not aware that there were limits on the Crss-alert button. Appreciate your knowledge.
  17. FonTaz

    Phone will not accept Crss-alert on 9650IP set

    We are running CM 5.2 and I am trying to program a Crss-alert button on acouple of 9650 phones. The error message I am getting is: Button type does not meet min or max requirements. does anyone know what that is all about and how to by pass it? thanks in advance
  18. FonTaz

    Programming for 4xxx setting file for softkey

    I have CM 5.2 I need specific programming information on how to program the 4xxx setting file for the 'release' button to be a softkey. also because I have several regions I need to be able to specifically set this for a certain location and IP addresses only. I can't have all the 9620's...
  19. FonTaz

    Programming Login button on first page of a 9620

    Does anyone know how if possbile to program a login button on the first page of a 9620. They are willing to give up a call appearance for it but I do not know how. We have CM 5.2 thanks in advance
  20. FonTaz

    User hears you have X voicemail messages and X emails

    Hi I don't think that is the trick to turn this off. what is happening is the user logs into their mailbox and it will say you have 2 voice messages and 2 email messages. (normally would would not hear the 2 email message part) if you press 2 to listen to the email messages it will say the users...

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