ARS-UNI-Dial Plan assistance

[FonTaz]

Hi I have CM 5.2 with several gateways off of the core.
I installed 5 non DID phones with 12154xx they can be dialed internally only. all was going well until someone from another location wanted to dial 12154097xxxx as a long distance number. once they get to the 5409 the system takes them to the internal station. I have been playing with the ARS-Dial plan-UNI table all unsuccessful I get one or the other but I can't get both.
I am thinking that I am not doing a combo correctly.
is it possible I cannot have both??? that would be bad..
any help would be grately appreciated
thank you much

 

[fataldata]

The person trying to dial the long distance number should dial the ARS Feature Access Code First (typically a 9)then the call will follow the rules written in ARS analysis.

 

[FonTaz]

That is where my issues begins... we do not dial 9 to get out. since we became a 11 digit system the 9 is no longer needed..
any other thoughts???

 

[redphone]

You would be better off renumbering your 5 extensions to 11 digits. 1200xxxxxxx would be a good range to try. If you are going to use 11 digit extensions and no ARS code, all extensions should be the same length.

 

[montyzummer]

what about location code prefixes , this seems the bad way to do things no offence to yourself but with locations this would be solved and calls would route correctly , if that is not an option the ars digit coversion table needs to come into play but that seems a lot of config for simple task unless | am misunderstanding your requirement.

APSS (SME)
ACSS (SME)
ACIS (UC)