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My attitude is fine and I was very appreciative of the solution. Thanks so much for the advice.

Alright, calm down!

And that was the answer! Thank you so much

Running an IP Office system at home (don't laugh) and for some reason I can not the transfer button to work on the 5610s or 1608s but it does work on the one 1616 phone I have. Pressing the Transfer button does nothing on the phone, other than making a beep, but looking on Monitor it does...

The H option is already there and the red message light works, as it did before the 5610. Message button still is going to just the userbox. Not a big deal as I had to dial in before but be nice to get it working.

Hi everyone, Just upgraded my home phones from 5610s to 1616s. The 5610s never had a dedicated voicemail button so this is new to me. How can I program the Messages button to check a different Mailbox to the logged on extension? I use a voicemail based on the huntgroup for my incoming line so...

5.0 files on and has made no difference. Very odd.

Supported from 4.2 onwards.

It's a system I use in my house. I did Avaya support from 2003 to 2008 but nothing since. I might have to bite the bullet and upgrade!

To add, in the phone user menu it gives me an option to logon despite the fact I am already logged on to the phone. If I try and use my extension and password, it says Invalid. Really not sure what I have done wrong here!

Thanks for the reply but don't appear to have that as an option.

And it would appear you can't! Shame as I was hoping to replace the 5610 I had before with one that had a backlit display.

Hi, I'm obviously being very dense here but I can't seem to get the extension name to display on a 1616 phone. It has the extension number but not the name. What am I doing wrong? Phone has latest firmware and IP Office version is 5(26)

Currently having a problem with an ISDN 30 line with a IP500. Line will work fine, can make and receive calls without a problem and at random points the ISDN will just drop. Incoming calls are met with a message from the telco saying the line is busy and outgoing calls go nowhere. Channels are...