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Hi Have you tried adding IQ Ports in via the Port application? Also maybe add the website to your trusted sites as this might be a browser issue.. worth a shot...

Check the SDS Forms Sharing form is identical on both nodes by getting an export and making sure none of the major forms have not had sharing disabled. The following MUST be set on both nodes: General: Telephone Directory is shared to all 3300s System Level Device Handling: All options set to...

I did install the SAS Blade first before anything else. I have tried with the single point provisioning off and this works fine, can create a users and so on. I will rebuild the MSL & MAS and get back to you. Thanks

Hi There, I have a problem where I have a MAS Server installed and configured. I have loaded the Nupoint Blade & AWC on it. I have checked that the port for Nupoint and AWC are working by dailing the Hunt Group numbers and the AWC/Nupoint answers. I can not however create any users on the...

Thanks Supernova99,that worked. Installed the Collaboration Client and then used the FQDN. Thanks again.

Thanks for your help. Worked !!

I only used a internal IP address as it will sit behind the firewall. I am trying to just keep it internal for now. IP address is 10.0.8.10

Hi, I have installed AWC on MAS and are trying to do a web conference, I have installed the Collaboration Client successfully but when I try and join the conference I get the following error. "An Error occured. Your web server cannot be reached to provide more detail." This is all on a flat...

Thanks kwbMitel, Unfortunatly I have installed the MAS version of Nupoint and I do need that command to check the information report via telnet. Is there no way that it is on the GUI interface? Again tank you for your help.

Hi, I am installing Nupoint for the first time and would like to know if there is a command to check the licensing.( number of ports licensed for Nupoint) Thanks in advance

Hi, We have installed UC Express on a Windows 7 PC and when we try and connect to the ICP 3300 we get the following error. ------------------------------------------------------------ Name: Work IP or DN: 10.0.1.27 PC Connectivity password: ***** Mitel 3300 ICP IP: 10.0.1.2 Mitel 3300 ICP user...

Hi I had the setting enabled and it still said that the local path is write protected & check it the local path is valid.

Hi There, I can not download the Backup file from MCD 4.1, it comes up with a error that the Hardrive might be write protected or the path in invalid. This happens on XP & on windows 7. Please can someone help with this issue as it is very important to have a backup. Cheers

HI There, Has anyone had issues with importing .csv files running windows 7?

Hi If you are using CPN Number Substitution, you should add the range of numbers in that you want to display. Include all dummy extension number that you use and that should display. With regards to the mobile routing , it is going through a mobile router ???

Hi Greg, We had a exactly the same issue at some of our clients, we phoned the Mitel Distributor and they kindly replaced the phones and sent them back to Mitel.

Yes I have , but it looks like the SIP Peer does not connect to the exchange server, I still have a SIP Link Alarm.

Hi There, I have a MItel 3300 Mxe and want to use UM for Exchange 2007, I have done the SIP Config. and setup the Exchange server with the Mitel Documentation. I ran a SIP LINK STATE ALL command and got a the following : "There are 1 SIP link(s) programmed. Link Exchange state is IN...

I have had that if the loggs fill up the Controller reboots to clear the loggs. Have a look at other issues that might cause a lot of loggs. Cheers ....

Hi All, I have a client that want's to do the LLDP Integration with Enterprise Manager. The catch is that they have 3 tenants using the Mitel 3300. I would like to know if LLDP Integration supports tenanting and what the implecations would be if we go ahead with it. Also does any one know...