MAS & AWC (Collaboration Issue)

[mitelpoep]

Hi,

I have installed AWC on MAS and are trying to do a web conference, I have installed the Collaboration Client successfully but when I try and join the conference I get the following error.


"An Error occured. Your web server cannot be reached to provide more detail."

This is all on a flat network so there is no firewall between the pc and the server.

I can open the Collaboration Player, but it does not launch when I do a Browser Test.


If anyone knows what the issue is please let me know. Thanks
again.

cheers

 

[LoopyLou]

What are the two IP addresses you assigned the AWC?



The single biggest problem with communications is the illusion that it has taken place.

 

[mitelpoep]

I only used a internal IP address as it will sit behind the firewall. I am trying to just keep it internal for now.

IP address is 10.0.8.10

 

[Supernova99]

I think that you have to connect to the FQDN not the IP address via the browser and the accept and install the certificate

Share what you know - Learn what you don't

 

[M1tel]

You need an external address nat to the internal address otherwise it will not work

 

[mitelpoep]

Thanks Supernova99,that worked.

Installed the Collaboration Client and then used the FQDN.

Thanks again.

 

[Supernova99]

no problem glad to help



Share what you know - Learn what you don't