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How can I set up our networked HP4000TN printer to stop printing when the selected tray has emptied? At the moment we have 2 trays with paper, one with plain white A4 and the other with Letterhead A4. So if someone is printing a document onto white paper and the tray empties, the printer then...

I also get this message from Outlook Express when I download email more than once during a session: A TCP/IP error occurred while trying to connect to the server. Account: 'pop.paradise.net.nz', Server: '127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10038, Error Number...

Thanks Smitee, What is PnP and how do I turn it off?

Hi, I'm running IE6 and Zone Alarm on Win98. I uninstalled Zone alarm and encountered problems with IE6 and Outlook Express straight away. I eventually found out what to do when uninstalling zone alarm by removing the appropriate files/folders. My next step was to reinstall IE6 and Zone Alarm...

Hi, I have 2 users that have been working on the same Word (2000) document, at separate. The document is saved on our network, so both have access to it. During the course of working on this document, it became corrupted - just a small part of the document, with some wing dings type text and...

it's recurring more often, and yes I am shutting the application down and rebooting the PC. I have a new error on the same PC: SPOOL32 caused an invalid page fault in module SPOOLSS.DLL at 0177:7faf7a8d. That's after I installed a new PS driver for the printer on that PC Thanks, rfarrant

Hi, I've looked on Technet for a solution, but have had no luck. I have a user who has tried to print an email message to a networked HP4000TN printer and get's the following illegal operation: OUTLOOK caused a general protection fault in module HPBXLB.DRV at 0002:0000125e Can anyone help...

I sent an email today - will let you know what sort of response I get! rfarrant

Hi, I have a problem with a user who keeps getting an email from an unknown hotmail account. The problems is that she has recived it 12 or so times. Of course we are deleting the email, etc - so it is unlikely that it has infected her PC (fingers crossed)... But...we can't seem to stop this...

I think it happened 3 or 4 times today and not sure of the history prior to this.

Hi There, I have a user who has visited a website and received the following error message. IEXPLORE caused an invalid page fault in module GDI32.DLL at 0177:bff2bdd2 Microsoft Technet advises me that these error messages can occur when you access a Web site that runs a Java program and you...

Help! I have been trying to use Technet to help me solve this problem. One of our users was in Word 2000, she tried to copy and paste a line of text and received the following Illegal Error: WINWORD caused a general protection fault in module GDI.EXE at 0008.00003cb0 Can anyone offer adice?

Hi, I have just found in the FAQ, tips on speeding up your Win9x/ME. I found it very useful, particularly, the hwinfo /ui to check your system hardware. So...this came up in red (ie. a problem). I'm a little unsure what to do to fix this, can anyone help?? Class: System This Device Has a...

I have installed IE 5.0 SP2 on all PCs here. Does this mean that it is OK [in Outlook 2000] to have the preview pane on? Or should I be telling users to diasble this function? Thanks

Thanks, the shutdown supplement appeared to work.

I know that Windows 98 se has a shutdown problem, especially with mapped network drives... When I shut down, I've noticed that I get a blue screen with the following error "A fatal exception 0E haas occured at 0028:C000BDID in VxD VMM(01) +0000ADID" Does anyone have an idea what the...