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Ok thanks for that info. we think we have them going for an IPO 500V2. I appreciate the help from you guys.

Thank you for getting back to me so quickly telecom Boy. I appreciate your help.

I was wondering if someone could assist me. I have a customer with Legend 6.0 who lost their 007MLM. The customer purchased a refurbed Merlin messaging module with a clamshell. I can get the merlin messaging to come up and answer when i access it, however i am unable to light a message light. I...

Good idea X. That should work fine. Thank you for the help.

Thank you sir. I was trying to avoid changing to a T/R extension.

I have a 4406 telephone that sits in a seperate freight lobby. Is it possible to program this phone to automatically dial the operator when taken off hook? Couldn't seem to find an answer any where. Thanks.

Because of IPO licensing we are only using 8 channels of the PRI between the two locations. It takes one of the eight channels out that it used. Interestingly enough we found that we are able to dial through from the AA in the IPO to the Magix one time and after that the channel goes out of...

We are attempting to network a Magix 4.0 to a IP Office 8.0.43. There were two Magix systems that were succesfully networked together and we upgraded one end to an IPOffice. We followed Avaya IP office tech tip #134 and havent had any success. The pt to pt circuit looks good, when we dial from...

We are attempting to network a Magix 4.0 to a IP Office 8.0.43. There were two Magix systems that were succesfully networked together and we upgraded one end to an IPOffice. We followed Avaya IP office tech tip #134 and havent had any success. The pt to pt circuit looks good, when we dial from...

Good morning. I have a Magix 3.0 (switch A) and a Magix 4.0 (switch B) networked together. Inbound calls to sitch a are answered live during the day and transferred across the network to switch b and that all works fine. When the a side is placed into night mode calls are now answered by an AA...

Thanks for your replies. It's a crazy thing. I have a repeater that came with the phone and later determined a second repeater would be necessary to cover some other area's, so i purchased one. I get the repeater into the programming mode but am unable to get past the point where I dial the...

I have succesfully connected a 3920 to an ETR port in Magix 2.0. I am running into difficulty trying to register the wireless repeaters. I am succesful in getting the repeater into programming but am unable to assign a repeater number using the wireless handset. The process seems to stall at...

Thanks for your help guys. Went in through GUI and found a couple of phantom mailboxes in the group. I deleted those and it seems to be fine.

I have a customer who has MM2.5. They extensively use group list 50 ,51, etc. to leave messages. The customer is saying that when she deletes a mailbox out of a list, then leaves a group message, that message appears in the mailbox that was deleted out. Any help would be appreciated. Thanks...

I was succesfully able to renumber the remote access extension.Funny thing is when I did a ext print for 800, it showed that extension to be a member in 5 different service observing groups. When I go to the S.O. field in programming and go anyone of those groups, it shows no members assigned...

I did build my UDP ranges 2100-2199,3100-3199 and 5000-6199. I guess I will undo the UDP and then try. I too trudged through the snow and cold and was able to find a Legend 4.1 which also allowed me to renumber it. Going on-site today with another tech and maybe two heads will prevail on this...

Thanks for getting back to me. I have no conflicts in my dial plan, and can not find anything under group calling. I suspect I am dealing with some corruption somewhere, that is the only thing I can figure it to be. Just so I am not crazy and second guessing myself, I went back to the 4.0 and...

Shouldn't I be able to renumber the LDN regardless of whether I am using a DLC or QCC operator? I will also check the Magix config, hopefully that will provide a clue. Thanks for your help.

Our PRI provider has configured their switch to allow our customer to make "on net" calls between 4 locations (all PRI T-1's) . At site 1 which is a 4.0 Magix we have taken the last four channels from the PRI and assigned them to their own pool. Calls to the PSTN dial 9 and "on net" calls dial 8...

No sir, it is a DLC.