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Hey guys thanks for the replies. The problem that I have is that this DN is not configured as a 2050. The DN only has one entry and that is as an 1140, this is the desk phone. The DN is DN 7327 CPND CPND_LANG ROMAN NAME HotDesk XPLN 27 DISPLAY_FMT...

Hey, Thanks for the response. The problem I have is that these are no longer done as 2050pc extensions so there must be a magical 'communications server' somewhere that I don't get to see. Does this help at all? Thanks either way :)

Hello, I am not the main admin on site for Nortel and so we have things in place that I did not setup and so I have very little or no knowledge about how things were set up. One of these things would be the Nortel PC Client. Now this appears to be a good product however I have a few issues with...

Hello, I'm sorry for what may be a simple question but I can't find this answer anywhere. I have a phone that was not forwarding to voicemail. I 'fixed' this by outing it and recreating it. It now forwards to VM, the only real difference that I could see was that the non forwarding one had...

oh interesting idea :) We use callpilot. I'll have a poke around. thanks

now that I am working through disabling some of the extensions (TNs), is there a quick way to show all TNs that are disabled. For instance I have issued >ld 32 NPR000 .disu 096 0 02 09 PHANTOM LOOP NPR665 . TIM000 08:17 10/12/2010 CPU 0 how can I then find this and the other TNs I disabled...

wow, thanks everyone for the feedback and suggestions. I should have made my post more clear but thankfully trvlr1 worked out what I was after. At least I know that I need to explore other avenues :) I am currently running reports from our AD box to work out who has left but I was looking for...

Hello, As with many businesses we have many people joining and leaving, unfortunately we don’t have an automated way to remove extensions when their HR flag is set to ‘left’. This leaves us with a messy situation as we have many extensions that are not in use as the person left. I’m not looking...

hello, I have a question about whether the name of the callpilot back up can be fixed to the same name every backup. The reason for this is that we are backing up to a network location. but the name is made up of the following <IPESystemBackup CALLPIL ><DATE> <TIME>.dat so IPESystemBackup...

Oh brilliant response Reusser. Thanks so much for being so quick too :)

I have a user that has mailed me telling me they have locked them selves out of their virtual office log in after 3 incorrect attempts. We use a combination of 1120 and 1140 handsets. I can see their correct password is stored under SCPW in ld20 but I can't see an indication as to whether it is...

I just wanted to say thanks to GHTROUT, even though the answer is not what I wanted it has saved me lots of time looking. Thanks again

Hello, due to the wonderful snow I'm working from home today. I have a call forward set up to use on my 1140 in the office but I can't get there to push the CF button. Is there anyway by using DCFW (other other means) on my extension to forward the calls that way? I don't want to OUT my...

telebub Thank you so much for this advice. I've performed the work and it works perfectly. If we ever get the cabling resolved, it'll simply be a matter of reversing the work. Brilliant :) much appreciated.

hello I may be able to do some of the above but I might need a touch more info about some basic steps. The only one I can't do assuming I've understood it correctly is to go to the MDF and station forward it. I have understood this as go to the handset and type the forward code. Unfortunately...

Hello, we have a bizarre situation that means I need to forward an extension to another. This sounds very simple so I will explain more below. So we have an analogue line that used to have a fax on the end of it. Unfortunately following some work the port can no longer be located and the wiring...

Guys, thanks for the valuable suggestions. We'll be up on site soon (hopefully tomorrow) so I'll test all these suggestions. I'll update the thread once we resolve this issue. Thanks very much

Hello, I have hesitated before posting this question as it seems a bit simple. however I don't have an answer and so it's not that simple to me :( We have a couple of phones showing "cable is unplugged" now the bizarre thing is that in order to get power to display this they must be on the POE...

Hello and thanks for the replies. It turns out I have more questions than before :S firebirdscrambler, I don't know how I would check the polarity but I have tested this with a phone that works on another desk. The phone I tried was a 3903. The other phone we have is a 3909. I believe the TN...

Hello, I have a digital phone that I need to roll out to a desk but the problem is that when I plug it in I just get the following behaviour. The message waiting lamp flashes red and then the display flashes on but then disappears. Does anyone know what would be causing this behaviour? We can't...