Hello, I have hesitated before posting this question as it seems a bit simple. however I don't have an answer and so it's not that simple to me
We have a couple of phones showing "cable is unplugged" now the bizarre thing is that in order to get power to display this they must be on the POE cable hence the cable isn't unplugged. I feel this may just be a bad message for something else like no IP or something. Can anyone help me understand the problem so that I can remove the message and configure the phone.
Please note that I'm not on site so I can only doing things directly to the phone when help is willing
Thanks
We have a couple of phones showing "cable is unplugged" now the bizarre thing is that in order to get power to display this they must be on the POE cable hence the cable isn't unplugged. I feel this may just be a bad message for something else like no IP or something. Can anyone help me understand the problem so that I can remove the message and configure the phone.
Please note that I'm not on site so I can only doing things directly to the phone when help is willing
Thanks