Virtual-Office - user reporting lock out after 3 incorrect attempts.

[moggers]

I have a user that has mailed me telling me they have locked them selves out of their virtual office log in after 3 incorrect attempts. We use a combination of 1120 and 1140 handsets. I can see their correct password is stored under SCPW in ld20 but I can't see an indication as to whether it is locked or not. I'm not at this office for a few days and so wanted to know the answer before going back to the user
many thanks

 

[Reusser]

Registration lockout
If a user enters an incorrect password three times, the TN is locked from IP Network-wide Virtual Office login for one hour. This is known as Password guessing protection. When locked, an information message is written to the Call Server history file and printed to the TTY. The craftsperson can unlock the TN by disabling and then enabling it in LD 32. This lockout does not survive re-registration of the IP Phone.

 

[moggers]

Oh brilliant response Reusser.
Thanks so much for being so quick too