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Your help in the past was appreciated & noted.....! Good luck in the future....

Curlycord~ This site is for helping individuals who request technical input (help) for their problems at hand, & also to "give" technical input in areas that they know something about. If you cannot contribute or do not know the answer, please refrain from the "Sarcasm". Thank you.

Curlycord, If you would read my post again, you will see I did not say that "2 buildings share the same system". I found out that the previous business I inherited this from, had one phone in each department in the two buildings, connected to one system for the purpose of paging each other from...

Found out the systems are not connected. One phone in each office in two buildings are from one system only, that's how they are able to page in both buildings..... Thanks for your support.......

The internal page is coming through the phone speakers on all phones, Do you know how they are wired together since there are multiple systems involved? Thank you.

I just inherited 1 bcm400 6.0 & 3 norstar cics 4.0 in one building & 1 Norstar cics 4.0 in another building about 150ft. apart. The problem is building one with 3 systems could do an internal page F610 & all would receive the page including bldg.2 How are they connected to accomplish this...

Curlycord~ Used to be a tech quite a few years ago, Now just a user.... Have forgotten a few things like so many of us old Nortel Guys... so I am posting here to see if I can get some fresh ideas about the BCM line. P.S. If I was still a tech & knew the BCM, I would not be on here asking...

Have replaced power supply, lights on expansion power-solid green, Nortel symbol led-solid amber. Replaced cat 5 cable to main unit. This will be the third replacement for the expansion unit, some of these are refurbished units, so can't really count on that...! So will replacing the main unit...

Have a bcm50 rls. 3.0 with expansion cabinet & 8x16 combo mbm. Expansion unit was bad so I replaced. everything was working fine for a week, then the expansion unit stopped working. Tried to reboot, only main system come up. lines & phones work fine on main unit but not expansion. Would...

I have replaced the digital line card, because several other phones on same card were going down. Now I have another digital card disabled, replaced that card too. Still getting ERR 57 code, Thanks for your support...

I have a CS1000 that's giving error code "err57 12 0 0 12. Any ideas? Thanks

Yes the headset is plugged into correct connector. Not using answer forcing...

Hi all~ Customer has a 3905 acd phone off a CS1000 system. Customer complains that while on her headset, the "NRD" key lights up by itself. She also says she cannot hear the beep to let her know their is a call in the Que. I monitored the phone for 2 hours and all worked fine... any...

Thanks Curlycord~ I called our sales rep. he said they're not available anymore(SUA750VA). I saw an APC smart-ups 2200VA lcd 120v. for about $900.00 the cheapest I could locate. Your thoughts? Thanks

Was just handed this job. customer has norstar 0x32 rls. 1.1 with NAM. Units(ksu & vm) are plugged directly into wall outlets, & customer says they are experiencing phone problems. They want a newer system, so sales dept. sold them Norstar 0x32 MICS 7.1. w/ CP. 3.0 My question is: even with a...

I have a user, she has a m3904 phone, assigned with a DID#. When you call her DID#, you get the Auto Attendent Greeting. She wants to be able to put her external greeting in place of this AA greeting, is this possible? Thanks

I have a m3904 user, she is assigned a DID#, when she tries to put her external greeting on her voicemail, it does not play. When you dial her DID# it goes directly to AA. Is this DID# associated with the Auto Attendent? Thanks

Thanks Curlycord for your reply. I did a couple of test calls from my cellphone (apple Iphone5) and no problems, able to reach party. Was told they needed a new Callpilot 150 because it will receive all tones from cellphones. This is from a TAC center. I question their findings since all...

Thanks Curlycord for your reply. I did a couple of test calls from my cellphone (apple Iphone5) and no problems, able to reach party. Was told they needed a new Callpilot 150 because it will receive all tones from cellphones. This is from a TAC center. I question their findings since all...

Thanks Curlycord for your reply. I did a couple of test calls from my cellphone (apple Iphone5) and no problems, able to reach party. Was told they needed a new Callpilot 150 because it will receive all tones from cellphones. This is from a TAC center. I question their findings since all...