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dhcp options to point to config TFTP server which has config file for each phone to pickup username/password. The user guide for the phones seems OK.

Thank you all for the assistance. I just used the google docs version of the file. FTP'd it up as per the instructions and then lowered my java security settings (to allow self signed apps to run) and saved the backup into C:\fakepath Thanks Again Kenny

Hi guys thanks for the quick response. kwb do you have a link to the web page for the app (I presume your not running just a virtual machine)? I've got a couple of Windows 2003 Servers which should be roughly equivalent to XP but they have the issue also. If all fails I might PM your some...

Hi, I'm having problems getting a backup from my PBX its on MCD SP2 and the java doesnt appear to load on the backup page (leaving all the buttons greyed out). I used to be able to get a backup from the system, config doesnt change much.... I can use java on other parts of the system to...

Hi Rob, Have you added the Peer in the voice network configuration, if you follow the steps in the programming SIP trunks in the built in help this should assist. Thanks Kenny

HI, try creating a folder C:\fakepath and putting your restore archive in there. Then try the restore. There is something funny with the latest ie or .net that causes this and the ESM cannot upload files from any other location. (its the same importing from a spreadsheet). Thanks Kenny

Must have been a bad firmware load, there was an update sitting for my teleworker blade. Applied this and flashed the phones and can now get onto the web config page...

Hi, I'm installing a few sip phones that are going to connect to a non mitel sip server.... I pointed the phones at my teleworker server to grab the latest firmware and then put them into sip mode. From this point i'd usually browse to the phone's web server and configure. How ever it appears...

If you run the CCM test and select the path you are querying from the IQ it should tell you what its reading from the CCM server and what the expected queue time etc. From memory does it say 0 seconds when there are agents available to take the call? Thanks Kenny

Hi, We provide some hosted dialler services and I have a client who has got a small nortel analogue switch from bt but is also interested in some IP sets for connection to the dialler. Would a 5312 with a LIN work OK allowing the use of the local switch and also for the dialler to call the...

Hi, I am working with a client setting up a trunk to an avaya cm with ses. When I dial into the SES i am passing in the number to be called but the display name is blank. I beleive from reading the RFC's that display name is optional but the tech has asked that I populate this as when the SES...

With 6110/6115 (CCM/interactive) you can set conditions to open/close an ACD path then use the path unavailable directory number to route the call to voicemail or a RAD. Thanks Kenny

Hi, I have a 3330 MCD 4.1 SP2 trunked to asterisk. I can have calls transfered out of the system using call forward always with no issue. The issue arrives when I receive a call then do an external transfer onto a 3 party conference. Audio is fine until the mitel phone drops out of the...

Hi, I have a 2008 R2 terminal server environment. I would like to use mandatory profiles to customise the start menu and remove powershell/server admin from the users taskbar. I have followed Minas's Mastering Windows Server 2008 R2 guide and also this youtube...

I'm going for a howler screamer card. Looks like a nice g729 card and reasonable pricing. has floating licenses so that when we grow licenses can be spread across multiple cards/servers with up to 425 g729 calls off 1 card! Cheers Kenny

Hi Busster, Was looking at the product doc here http://docs.digium.com/TCE400B/tc400series-datasheet.pdf Which states :- DAHDI 2.2.0 or greater and Asterisk 1.6.0.10 or greater Linux Kernel 2.6 Available PCI-Express or PCI Slot I'm using software compression at the moment on the vmware (its...

Hi Rick, you could try turning on the mirroring port on the mitel set (hold down up/down arrows, release the down and type cfg (234) and release the keys. Then browse to tools and features, port options, mirroring on. Then plug your pc into the pc port and run wireshark to trace what the phone...

Hi, I am currently running a virtual asterisk server that is handling bridging between a mitel PBX and a dialler system. The main use for the system is to allow me the flexibility of routing out to different sip providers and providing G729 compression to the mitel PBX system which has remote...

Hi, I've used a wavelink before using a TDM connection.... Thanks Kenny

Hi Tommy, I'll have a dig about. It was on the server that it needed to be changed and is system wide....