Search results for query: *

Guys, sorry this last response is so late! Everything is working great. Thank you TouchToneTommy and Commshark. I really appreciate your help! You guys are awesome!

OK, Just tried what you suggested with #310. Did not work. Good idea though. Here's whats happening: AA answers. Calls are transferred properly. VMS cover is set for 9 rings but all extensions answer after 5 rings FYI, Extensions 11 and 12 are part of the call pool for Group 4 (Ext. 74)...

OK, the 2nd processor is working with the VMS cover rings. Not sure why the other is not... Is there a way to have the extension ring with out going to a mailbox? I think I already know the answer, but I thought I'd ask.

I'm working out of my home office with this. I only have one dial tone incoming. I was in the middle of setting up a completely different system to determine if maybe I have a flaky processor. I have a two of everything here.

Commshark and Tommy aka. "Triple T", thanks for answering! Guys, thanks so much! Turned out there were a couple of other extensions assigned in #505 that should not have been (13 and 14). All is working now except I need to extend the set rings to at least 8. They're all 2 rings at the...

Hello all awesome techs! OK, I have hopefully an easy one that's driving me a bit crazy. I have a customer with a Partner ACS R6. It's a restaurant and all they want to do is add an AA to answer incoming calls and send to the proper extensions. No sweat, right?? So, It's a simple set up: I...

Hey all, I know it is frowned upon to post the so called "Back door" passwords for these systems (and I whole heartedly agree with it), however, I have a situation that I need assistance with. I installed a Partner VM module 7.0 for one of my customers last year. I created a password for them...

Never skip slots, gotcha. I originally had it in slot 4 but tried it in slot 5 as I was trying everything to get this to work. I did finally get it working by assigning extension 41. I originally had 42,43,44,45. I was off by one apparently. It's good to know now what to expect when the...

Hey experts! This one has me baffled, so here I am... I have installed a new Partner system for a client. First here's the equipment: 5 slot carrier Slot 1-308EC Slot 2-308EC Slot 3- R8 processor Slot 4- empty Slot 5-Partner messaging module R7 w/4 port card The issue is when a call comes...

Tommy, I went to the customer location today to remove the "*" from the programing. As I anticipated, the first phone station, (11), worked immediately. However, (12) did not. They are programmed as I have stated in the first submission. I reprogrammed everything, both stations 11 & 12...

That's got to be it. I'll be at that location tomorrow and remove the "*". I'll let you know how it goes!

Hey Tommy, Thanks for getting back to me on this. When I press the that I programmed it goes green and displays "11 *90". Should it not have a "*" in it?

Happy Holidays everyone! OK, I am trying to set up a call forwarding for outside calls to forward to a cell phone from two different extensions. I can't seem to get it to work on either. It's a Partner ACS 8.0. The extension has voice mail via a Partner voice messaging PC card. The AA is...

OK, my friends. I want to thank all of you for your insight on this matter...I have gotten it to work on both the R7 I have on my bench and at the customer location that has the R6. I do have another R7 here that just will not forward the call...perhaps this one needs an update or...

OK! I just got a hold of another R7, set everything up and it worked immediately. The previous R7 I've been working with will not forward the call...Very strange....! Anyone ever have an issue like this before, hardware-wise? Also, what is the best way to completely default the unit back to...

Yes, the extension (10 in this case for my test set up on my bench) has a mailbox assigned to it. I am calling from an outside line into the system. The AA answers and I key in "10". The AA transfers the call to ext. 10 and the phone just rings until the VM picks up the call. I have...

(Blind Transfer) - Oh, Duh....OK, I'm over-thinking everything... I can transfer from inside the system from another extension and have it forward, but not from an outside call through the AA. I've tried everything suggested multiple times and ways. Nothing works.

One moment, you misunderstand, Tommy. I said that as a test I called into the system from an outside line (my cell, in this case) to ext 11. I answered 11 and transferred to 10 just to see if it worked that way...it did. I am trying everything I can think of to find out why this isn't working...

I have no restrictions set up. I'm not exactly clear on what a "Blind" transfer is, Memphisribs. I have tried this without the VM covering the extension at all (just to eliminate it from the equation) and still it does not transfer the call out if transferred to the extension via the AA...

OK! I think we're getting somewhere...Yes, if I transfer an outside call to the extension, it forwards right out. So, It's something in the AA that needs to be set up differently? The extension has a mailbox and the extension is programmed properly so that the user gets his VM. So...What...