Search results for query: *

I'm having an issue similar to thread690-1748520. I have Avaya SIP desk phones (9611G's), registered through Session Manager. They dial a TAC in CM that activates a loop-start trunk group connected to a paging adapter. I've tried a couple brands and made some calls to other adapter vendors...

Looking at your trace, is the calling phone an IP phone? Can it otherwise get audio if you call a real station on that G450? It sounds like it's a talk-path issue but there's a lot of places to look. I'd first just call one of the people in the CAG and make sure you can hear each other. If...

Just double checking but you have PRIs connected at both sites and while the WAN link is down, you've confirm the gateway registers to the LSP? Lastly, on page 5 of system-parameters features, there are two options that must be stroked to 'y': Enable Inter-Gateway Alternate Routing...

MV-IPTel had a nifty feature where it would use the client certificate on the phones to confirm they're really Avaya phones and are thus really authorized to download settings, configurations and backups via HTTPS (on port 411). I'd like to try to reproduce this on IIS 7.5. One, because IPTel...

To loop back around... I determined the cause. Oddly, it was a documented fix in the CM 3.1.4 SP 2 release notes (and the CM 3.1.5 SP 2 release notes). Issue is addressed in PSN 1443, which I've attached. This issue is specific to ACDs without EAS enabled. When a non-EAS agent is logged into...

Pulling up the CMS Split/Skill Call Profile Daily report for skill 2 for Feb 27th, I see that the total number of ACD calls does not match the sum total of ACD calls across all service interval levels. The number is off by 6, with the "ACD Calls" (ACDCALLS) field having the higher and correct...

If you don't have too many analog devices, it might just be easiest to get a patch panel that breaks telco into 24 RJ45 jacks (each pair on pins 4/5) and then patch through spare data backbone copper to each closet and then from the closet to each location needing analog. That assumes you have...

Download ASA version 6 and its service packs (not sure what's available just yet) from the Avaya support site. When installing it, make sure you right-click the EXE and select Run As Administrator. It should run that way anyway but sometimes this helps with flaky installers. Regardless, I'm...

One of the other ACDs is connect to CMS on the same switch and has no issues so I don't think it's a switch problem. Avaya came back with a thrown dart suggestion that my issue is because the two ACDs without a problems have EAS enabled and the one with issues does not. For the ACD w/out...

We have a fairly new CMS R16.2 system with 3 ACDs connected. Two of the ACDs function just fine. The third ACD has intermittent data collection errors. These errors show up in the SPI_err logs as: * "link or protocol failure" * "switch time seconds changed" * "clocks differ by > 24 hours"...

I takled to a couple techs that said they think there's a setting in the system that is wrong but they can't say specifically which one. They believe if I changed the way key 1 is setup, this wouldn't be a problem. However, we haven't gotten around to it. Instead most of the user on this...

Hmm.. I think the server was out of disk space. And now the database is corrupt. I have a backup of the XMLs, thankfully, but now it's time to beg my Avaya account rep to open a ticket for me.

I don't see any forum specific to Avaya Aura System or Session Manager so this seems to be good enough. I'm running System and Session Manager 6.0 (in the process of downloading the 10 files I need to upgrade these to 6.1 but PLDS won't let me get the System Manager files, ugh). Anyway, when I...

I've built an image with MM pre-installed to speed up installation or rebuilding of servers across my company. I don't have a DCT file, though I suppose I could make one from one of my other servers. I'm not familiar with the DCT tool. I ran it once and it seemed like it wanted to collect...

I'm configuring a MM 5.2 MAS for Exchange server on a customer provided server. I'm joining an existing VMD using gvconfig ("Continue with MM Setup") and I get the "Missing Prompts" dialog but the list of missing prompts is blank. The server has all of the prompts installed. I've patched the...

Glad to see I'm not alone here. amriddle01 hit the nail on the head. It's a construction site and they're always taking the power down to the construction trailers to tap into lines for the permanent facilities, etc. To make it worse, right now the trailers don't even have a real power feed...

I have an IP0500 stack, rev 6.1 (can't remember the exact rev). The main unit is new and has one 8-port digital station card and one 8-port analog station card. Connected are 3 expansion cabinets. IPO500 - 16 DS IPO400 - 16 DS IPO400 - Analog Trunk About 60% of the time if we power up the...

No advice from any Linux experts? -Sam

Has anybody successfully configured Linux on a S8x00 server to provide both Authorization and Authority via TACACS+? Avaya has plenty of documentation about how to do it with LDAP/NSS (using Unix Services for Windows) but my Domain Admin is not interested in extending the Schema. We do have a...

Nobody has any thoughts? I can post additional information. Please let me know. Thanks, Sam