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  1. HelpAtWork

    1120E IP Phone has no Caller Log

    Nevermind, out of the blue it started working.. I guess it took a few minutes to take. Thanks for your help yyrkroon!
  2. HelpAtWork

    1120E IP Phone has no Caller Log

    I have figured out my ELAN IP for the sig serv, My problem is now, I cannot see where to enable Personal Directory for the node... Sig Server software version 4.5
  3. HelpAtWork

    1120E IP Phone has no Caller Log

    Thanks, yeah, I've been looking around and figured out I have to enter the the Sig Server ELAN IP address as the server. I am in Element Manager and put in what I thought was the Sig Serv ELAN address... but it's not working.. forgive the newb question, but how I can check my sig serv ELAN IP...
  4. HelpAtWork

    1120E IP Phone has no Caller Log

    I have a few 1120E IP Phones connected to our CS1000, programmed as type i2002. Have never tried to use the Caller Log before until today. The manual says to press the Directory key (looks like an open book), when I do that, all I see is "No Application Available" Feature works perfectly on...
  5. HelpAtWork

    Blocking caller ID still showing number in email notifications.

    I have a CS1K system VERSION 2121 RELEASE 4 Thanks to some helpful advice here I was able to block caller ID from certain sets by using CLS CLBA, however we noticed that if we call someone with email notifications on their cell phones, the number still shows. Does anyone know of a way to...
  6. HelpAtWork

    MCK PBX Gateway question.

    Hey all, Has anyone configured a MCK PBX Gateway? We have a pair of them, one in our main office, and one on the far end (branch office). For the life of my I can't find where to set the far-end IP address. I am able to change their local IP. Any help would be appreciated, I have 2 weeks...
  7. HelpAtWork

    MC-32 Gateway Issue / Restart ?

    thanks, so disabling channels right on the MC32 you mean? and keep retesting? its not mission critical, only a few of us are using IP sets, and i have enough redundant digital lines to bridge the gap.. I would like to absolutely identify the problem as the card before I spend the bucks on a new...
  8. HelpAtWork

    MC-32 Gateway Issue / Restart ?

    Well, the plot thickens. IP set to IP set, sound quality is fine.. reseating the card didnt help matters... connecting a set to the switch closest to the T-Lan now... priving difficult because it isnt PoE, but I have a plan. Any other ideas?
  9. HelpAtWork

    Re-seating MC-32

    To disable, remove and re-seat an MC-32 card, do I just go to LD 32 and DISC 31 remove, insert and ENLC 31 ? (card is in slot 31)?
  10. HelpAtWork

    MC-32 Gateway Issue / Restart ?

    Well, a reset hasnt helped my problems.. I have reset my Signalling Server, and the MC-32.. Next step I supposed to to reseat the card.. I only have experience dissabling and reseating digital line cards, how do I do it with a MC-32 (without INIing my system)?
  11. HelpAtWork

    MC-32 Gateway Issue / Restart ?

    I have been having some issued with voice quality on my IP sets (CS1000 small system). IP sets can hear fine, but sound coming from IP sets is slightly choppy... Words are understandable, but garbled enough to be quite annoying. Nothing has changed on the switch or network that I know of.. no...
  12. HelpAtWork

    CCMS blue db credentials

    I have found the answer to my question and will post it here. On the CCMS server you open up Server Utility. Add a user there and give access to the adminGroup. I tested the ODBC connection with the account and I am to login. 297-2183-927 Nortel Contact Center – Manager Administrator’s Guide...
  13. HelpAtWork

    CCMS blue db credentials

    Hello, my question is: Where do I give user access to the blue database on our CCMS server. I want to query the blue db with ODBC. I am able to login with sysadmin and the password when I test the connection and it works. But I want to login with another account. I had this working before...
  14. HelpAtWork

    Adding secondary clock reference daughterboard to Opt 11C

    Can someone confirm yay-or-nay if i can have two CC's in the same cabinet? I was under the impression that we could have a failover clock in the same cabinet on another TMDI. We dont have any TMDI's in any of the other cabinets (3 cabinet system, connected to SSC with fiber boards)
  15. HelpAtWork

    Adding secondary clock reference daughterboard to Opt 11C

    Quick question for the Guru's so I don't get in over my head.. I have a CC daughterboard on a TMDI card in slot one, set at the primary clock reference. I have a second CC I want to add to the TMDI in slot 2. Is it as simple as installing the daughterboard on the card, then setting the SREF...
  16. HelpAtWork

    TMDI201

    Thanks for the help. FDL cleared it all up. Any idea what would cause this? Do I need to worry about an underlying problem? Other than the annoying screen filling error, what problems could this cause in the switch? Only asking out of curiousity...
  17. HelpAtWork

    TMDI201

    Thanks... So, like I say.. I have no DCH 5.. 15, 16 and 17.. Card 3 is DCH 15, primary DCH Card 4 is DCH 16, backup DCH Card 9 is DCH 17, primary DCH (different provider). I am trying to pinpoint which TMDI is giving me the error.. TMDI201 5 00000011 Originally I figured it was card 5...
  18. HelpAtWork

    TMDI201

    Buddy, Card 4 has backup DCH 16, there is no card 5. >ld 60 DTI000 .stat 4 PRI* TRK LOOP 4 - ENBL FFMT/LCMT/YALMT: ESF/B8Z/FDL SERVICE RESTORE: YES YEL ALM PROCESS: YES ALARM STATUS : NO ALARM CH 01 - BUSY ISA CH 02 - IDLE ISA CH 03 - BUSY ISA CH 04...
  19. HelpAtWork

    TMDI201

    Thanks Buddy, how do you print the dchannel's? What load would I use? (how would I know if card 4 id dch 5?)
  20. HelpAtWork

    TMDI201

    There is no DCH on Card 5. I was under the impression that my issue was with card 4 (which is the backup DCH).. as 00000011 converts to 4 in LD 32 conv. Am I way off? Or is this a problem with card 5, which has no DCH.. and a FDL should resolve the issue with that card?

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