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Incoming caller ID
Just a thought, as I've never come across a situation like this, so I haven't tried it. Forwarded calls show the caller ID of the IP Office, so you could try funnelling your calls through some forwarded extension. Set the extension to forward back into one of your DIDs. That may not be practical...- tgrenier
- Post #17
- Forum: Avaya: IP Office
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Variable Routing VM Pro 4.2.24
Actually, you can still use intrigrant's idea. First build the incoming call routes based on CLI. When they press 1 for sales, just transfer to that.- tgrenier
- Post #5
- Forum: Avaya: IP Office
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Dialling keypad touchtone problem on 54xx phones
We experienced this issue at our office. Same hardware (406v2). At that time, we had gone through tons of firmware changes, including several beta versions. Ultimately, we ended up resolving the issue by DTE erase, proper firmware upgrade, and reloading the config. The "stuttered" dial issue...- tgrenier
- Post #9
- Forum: Avaya: IP Office
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How to record AA greeting from outside?Embedded VM
Send one of their incoming call routes to the shortcode that you use to record the AA.- tgrenier
- Post #3
- Forum: Avaya: IP Office
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User's Extension rings constantly, until phone (5410) is unplugged?
Try logging the phone out and back in again when this happens. I had a similar problem where unplug/replug didn't fix it, but relog did. Of course this is just an immediate fix and may not prevent it from happening again.- tgrenier
- Post #15
- Forum: Avaya: IP Office
