Variable Routing VM Pro 4.2.24 2

[socalsteve]

The customer wants to use the $CLI variable to route certain area codes to certain extensions. The variable routing specific is limited to 14 entries,after that Icannot add anymore (greyed out).I there a way to add multiple area codes to 1 specific variable route?

 

[intrigrant]

Use the CLI routing of IP Office instead and route to different VM Pro modules

 

[socalsteve]

That won't work because auto attendant is answering all calls. Then when they press 1 for sales is the only time this routing needs to take place. Any other options here?

 

[IPOfficeIreland]

why don't you use variable routing x 2 or more, e.g.

call ---- variable routing --- Match 001, 002...014
route to xxx

No Match-----Variable Routing#2....Match 015...016
route to xxx

 

[tgrenier]

Actually, you can still use intrigrant's idea. First build the incoming call routes based on CLI. When they press 1 for sales, just transfer to that.

 

[socalsteve]

I think I understand TheTaker's idea and will try it. With intrigrant's when you press 1 and have that go to an incoming call route and you can only have 1 CLI match for each incoming call route so that wouldn't work.

 

[socalsteve]

This is going to take for ever to program and look rediculous in VMPro client. I have to enter every area code in the US.

 

[Bas1234]

Over here (the Netherlands) it's possible to buy a 0900 or a 0800 number, then the provider routes the call to a specific DDI number in the IPO based on area code. Then you only need to copy/past the exsiting modules in VMPro you've already made.

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It works! Now if only I could remember what I did...
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[IPOfficeIreland]

here's a thought.
You obviously have certain groups and extensions for set regions so number then accordingly, e.g. area code 0011234 number the group as 60011234

Call to VMPro Module with Just a transfer to 6$CLI
the reason i put a 6 is so you can still dial the area code normally.

so that the incoming call with CLI whatever will be transferred to number 6 & CLI, matching above.

Not too sure if it would work but worth a try.