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  1. tone70

    Firmware upgrade 3645

    Hello all. I'm trying to find out if there's a way to push a firmware upgrade to the 3645 wireless IP phones over the air. We have a Avaya Utility Server. Thanks In Advance for the help.
  2. tone70

    Static IP on 9608G

    Good morning to all. Is there any reason that a 9608G would lose the settings after statically addressing the phone? Thank You In Advance.
  3. tone70

    Calls stuck in queue

    Thank you
  4. tone70

    Calls stuck in queue

    montyzummer, that command does't show up when I attempt to run it. CM 5.2.1 is my software version
  5. tone70

    Calls stuck in queue

    Thank you both for your responses. I'm making a change to the queue limit to see if that helps. I'll keep you posted.
  6. tone70

    Calls stuck in queue

    Hello to all. I'm experiencing complaints from one of my call centers as they're receiving customer complaints that they are stuck in queue for long periods of time without the call ever making it to an agent. When running the CMS reports or checking this particular queue in real time, you don't...
  7. tone70

    Numeric address

    Hello all. Is there a way to list or at least see a list of the numeric addresses in MM? Trying create a mailbox for a new user but I keep getting the error message that the numeric address is not unqiue. Thanks In Advance
  8. tone70

    Caller app not working after MAS 1 replaced

    Greetings to all. We recently had to replace MAS 1, as it took a nose dive off of the deep end. When the replacement was brought back online, I have one caller app that's not working. It's still there but when you call the mailbox you get the system greeting instead of the announcement. I...
  9. tone70

    H.450.2

    Good Morning to All: Does anyone know if the H.450.2 call transfer protocol is supported? Also, does anyone have any experience with Enghouse products, specifically their IVR? Thanks In Advance
  10. tone70

    PRI to SIP

    Thank you for your excellent answer!! One other question: Will we need to go to SIP phones or can I keep my installed base of TDM & H.323 IP phones?
  11. tone70

    PRI to SIP

    Thank you for your excellent answer!! One other question: Will we need to go to SIP phones or can I keep my installed base of TDM & H.323 IP phones?
  12. tone70

    PRI to SIP

    Hello to All: Our dialtone provider, AT&T is coming on strong with moving us from PRI to SIP trunking. I'm doing some research on the pros & cons. I'd like to hear from those who have converted recently and those who have been using SIP for a while on the benefits, issues you've experienced...
  13. tone70

    Moving announcements

    I'm using version 4.0.11. I normally connect to the PBX using ProComm, make a difference?
  14. tone70

    Moving announcements

    I've never had much success in getting VAM to work, it never finds my VAL boards. Is there some trick to the config?
  15. tone70

    Moving announcements

    What's the best method for moving announcements from a G450 to a VAL board? Thanks In Advance?
  16. tone70

    G430 dropping calls

    CM 5.2.1, joe2938, what's making you believe it's a network issue?
  17. tone70

    G430 dropping calls

    I don't think it's a network issue. I've got 26 gateways all over town, this is the only one reporting these issues. I replaced a G700 that was there originally, never had any reported issues with calls....
  18. tone70

    G430 dropping calls

    TDM sets, firmware is up to date. No local trunking they use the trunks off of my core location.
  19. tone70

    G430 dropping calls

    Hello to all. I've a G430 at a remote location and the users are complaining of dropped calls. The gateway is practically new in that we've had it for a while but didn't have a need for it until recently. I see no alarms or anything pointing to a problem other than the user complaints. Are there...
  20. tone70

    Fax Server

    Thank you all for your answers, how many users are you supporting with your solutions?

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