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Just run standard multi core cable between buildings as you would for any Pots phone. Terminate on Patch panel each end .Main cab and remote Cab. Then use patch cords from the Expansion Module to connect phones at each end

Use monitor as suggested..the file can be saved and played back to check your error .. SSA is the same..you can save a file and play it back on SSA as if your watching it live.

Since you have already plugged in a wrong cable for management. Have you connected the expansion unit with the correct cable supplied and into port 1 at the rear of the ipo control unit..for the expansion units.

Assuming you haven’t replaced it try removing it and reinsert it again. Try a reboot of the exp2. Going back A few years ago with this issue I had to recreate the SD card and restore a backup.

And why can’t Sip 2 user dial out from Sip2 trunks Maybe try to allow user to have a different short code to route 911 through the sip 2 Or simply get the service provider to allow the users to dial out.

In monitor, I keep getting this error message VMPro TFTP Accesss: Password BAD 192.168.20.254. We don’t know what software version your on or ipo type. so if you can’t access vmpro and it’s saying bad password, Have you tried changing the password on ipo and vmpro to match. What is...

How do you park a call..using a button or short code..what is it. How do you retrieve the call..using a button or shortcode..what is it Ans is it call park or call pickup

Look in system monitor…see if the error shows there. Maybe all ip licence used up… Maybe ip address used up and no more can be released. Reboot clears them.

Ahh…..so you click on forums…then watched…it brings up the list of forums I use to watch. From there you can add or change the list. Thanks Easter

I can’t remember..but I do remember you had to use the arrow buttons to move to see next screen on some functions. Maybe try that…

https://youtu.be/EpsrT8j5pnk?si=e_txfaCt9dc7cZwa Plenty of videos on how to do this

You can use the ICR..incoming call route.. In there you can set time profiles to go to different groups or Auto Attentants. So when the call comes in it looks at the ICR and checks to see it a time profile is set and routes the call accordingly. you need to create multiple time profiles (1...

Have a look at this for some help. You can gleam some info from this https://ipofficeassistance.com/set-up-delayed-ringing-to-embedded-voicemail/ Ohh..after posting I realised you sorted it 🤦‍♂️

So you have proved the system is sending out dhcp and phone works. Did you try to reconnect the phone back to the Cisco switch after it received the new settings to see if it reconnects. Look at the settings of the phone and see what info it has now picked up Also you stated the ipo dhcp is...

What I am trying to understand is the second switch for ip phones only or are they across all switches. It sounds as though the second lanport (wan2) of the ipo is the connection for the phones So you need to set the laptop to the phone ip range 10.253.. then ping the ipo on this range. It...

Well assuming the second switch is just for IPPhones only you should be able to connect a laptop to this switch and see if you can get dhcp from it. If not then set your laptop to a static address in the same range as the ip phones. You should at least get access to the ipo..on 10.253 range I...

So how are the phones getting dhcp address. From your dhcp server Or from the Ip office phone system DHCP. Is the issue with the actual phones not getting dhcp address Or the ip office phone system not getting an address. If it’s a windows server look at this link below...

Sounds as though I code is enbloc dialling and the other is dial delay. Check you shortcode ; routing. And yes use monitor or SSA to see how it’s dialing. User codes prioritise system codes.

https://www.tek-tips.com/viewthread.cfm?qid=1816360 Have a look at this.. Similar idea but using a group only with group button appearance buttons on phones.

Try this…your short code may be wrong. You haven’t told us how you set it up *80*N# On reading further you may have to allocate this to a button. Or try dialling. *80* 200 # This will dial the user 200 and hopefully call the group.🤞...