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Thanks for your help. I think I found it...I think.

I have one user here who's phone only rings twice on the second line before going to VM. This is on a Norstar system with a Call Pilot 150. How can I change the number of rings for this particular user? Thx

Thanks folks. Business and call volume are definetly increasing. Ill keep an eye on this.

I got the following error on my phone system today: 63-218 The Nortel alarm event code says that means: There are no more DTMF receivers that can be allocated. What does that mean? Thanks!

Yea, it sounds like it. Ill give them a call. Thanks!

I have been asked to setup a "pass through" number for a remote employee. Essentially someone can call here, dial an extension and the phone system will dial out to his home number. Is that possible with a Norstar? Thanks!

I have a new Call Pilot. I am attempting to backup the unit. I go to the web browsers, put it in backup mode. Launch the Nortel BRU, and it says "preparing system" for about 10 minutes. Then it starts backing up, gets about 10% through, then fails. Am I missing something here? I have yet to get...

Does anyone have an online copy of the Minuet manual? We are setting it up but have no manual for it. Thanks

Yea. I guess they were testing my lines. So do you have a list of these you could post or email?

Does anyone have the alarm codes for the Nortel system? I could sure use a copy. If not, whats a 63-224 code?

Cool. How?

The Manuals say Nortel Norstar. Norstar VoiceMail 4.0. Is that of any help?

We have the Nortel phone and VM system which are obviously seperate units. The guy before me used to just unplug everything to turn it off or reboot it. Im sure there must be a more graceful way. How? Thanks! M

MrRoberts wins!! Thanks!

On our system, some people have thier VM setup so that a person can hit 7 and it dials out to their cell phone or whatever number. I looked in my manuals but cant find how to configure that on a phone. How do you do that? Thanks! Martin

The guy before me setup some hunt groups but never labeled them. Now we need to change one and cannot figure out which group it is. I know which phones it rings too, but not the group number. Is thre some way for me to figure this out? Thanks

OK, now my lameness is showing. How do I delete a mailbox and recreate it?

I agree. It SHOULD have done that. But it wont unlock. Thats the problem. I force a PW reset, and then go into the mailbox with the new PW, but it remains locked.

I have one mailbox that is locked out. Even after I do a PW reset, it remains locked. The error on the disp is Mbox Locked. I guess my question is, how do I unlock it?

Thanks!