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Need any assistance on setting up a Pri Tie between Option 11 and a Shoretel.

Have an Option 11 with a new TMDI card with a cable ( part number NTBK04AA) coming out from the amphenol connector. I need to know what the pinout is to convert the db15 end to a rj45 bisquit jack. That will then be plugged into the csu/dsu. I currently have pair 1 and 9 from the old db15...

I recently inherited an abundance of used but fairly new Option 11 cabinets fully loaded. Problem is I have no login and passwords for any of them. Can anyone tell me how i can go about fixing that somewhat major issue. Any help would be great at this point. Thanks,

Not sure i follow you, Do you mean just pull the card and plug them all into a new cabinet when they move to their new office?

I have a customer that is going to be moving by the end of the month. So i am trying to have anoter pre-programmed identical system in place so come cutover night, It's just a plug and play,HAHA. I was wondering if there was a way that i could copy the database and just load into another...

Need to know if anyone has ever or currently is doing this. If so, some instruction would be greatly appreciated.....

I have a customer whom currently uses octel 250's for their messaging and is going to migrate to a call pilot. I need to know if there is any sort of programming out there that someone has done that can send messages back and forth from the call pilot to the octel using an interchange to...

I have a customer that is eventually switching over voicemail systems from an Octel 250 to Call Pilot. I am looking for a way to have both Octel and Call Pilot running at the same time and be able to send back and forth between each other. I hope someone out there knows or has done this before.

I was wondering if anyone out there could assist me on a Konexx DWIm2 device. Was wondering if there is any kind of special programming needed to make one of these damn things work.

Thanks to everyone that replied to this thread. I went into the current DMI and changed the settings to insert the 011 and that fixed the issue i was having. It's always the simple stuff that is overlooked it seems. Thanks again.

I have a customer who since switched toa new provider can not dial International calls. I have monitored the outgoing messaging while someone on-site was making an international call and I do not see the area code 0f 011 in front of the number being called. I have listed below the RLI and DMI...

Thanks, XO has told me that the reason for the call's being blocked was do to the fact that they were only seeing the last 7 digit's when they were needing to see the full 10 digit's to pass the call. 817-877-xxxx They re-configured there router to allow the calls to pass thru there devise...

I am going top be adding a new Pri with an NI2 interface to one of our systems this evening. I was wondering if it is possible to do all the programming ahead of time so that all i have to do when i am on site is install the card to an open slot and attach the PRI to the PBX. My question really...

I have a few built in the my system (Option 11) but i want to make sure that the one's that i have set up are sending my full 10 digit caller ID. We recently switched to an MPLS network from XO and they have told me that when a call is being made they only see 7 digits and are rejecting my...

We just recently switched over from to a MPLS network and have a PRI on our option 11. We have a site in Ft. Worth that when they dial any Dallas numbers they are routed over a PRI Tie Line to Dallas to save them the cost in Long Distance and Vice Versa for the Dallas site. Problem is since we...