Looking for the correct programming set up for a CLID table

[dbn466]

I have a few built in the my system (Option 11) but i want to make sure that the one's that i have set up are sending my full 10 digit caller ID.

We recently switched to an MPLS network from XO and they have told me that when a call is being made they only see 7 digits and are rejecting my call.

I had no problems with any of this before XO came into the picture, But they say they need to see the 10 digits and a match on our D.I.D'S before the call can be passed.

Also, we use tielines to and from Dallas, Ft, Worth, and Arlington to cut down on the long distance charges. I want to make sure that the caller I.d is being sent on the tie lines as well.

Here are the two CLID tables that i have setup.

ENTRY 0
HNTN 817
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 3369333
DIDN NO
HLOC
LSC
CLASS_FMT DN

ENTRY 1
HNTN 817
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL
DIDN YES
HLOC 877
LSC
CLASS_FMT DN

If there is anything that would be keeping me from sending 10 digits on a outbound call please let me know?

 

[bigindian65]

When I have wanted to send a full 10 in the past I have left HNTN blank and put the entire number on HLCL

Mato' Was'aka

 

[allenmac]

In your example:

CLID 0 will always send out the 10 digit number 8173369333.
CLID 1 will send out 817+DN unless the call is marked as a LOC call, then 877+DN will be sent out.

If you are using the MPLS network for PSTN calls, and your DNs are 4 digits, then based on your example, you should add the NXX of your DIDs to the HLCL field in entry 1 to generate a 10-digit number that matches your DID.

If you are usihng the MPLS network for calling between offices, then I would suggest working with XO so that they will recognize your LOC+DN numbers as valid.

 

[dbn466]

Thanks,

XO has told me that the reason for the call's being blocked was do to the fact that they were only seeing the last 7 digit's when they were needing to see the full 10 digit's to pass the call.

817-877-xxxx


They re-configured there router to allow the calls to pass thru there devise but, as usual, it seems to be my problem to fix there equipment.

From what i can gather from your info, all the user should be using this new entry i just built in the CLID table

ENTRY 2
HNTN 817
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 877
DIDN YES
HLOC 817877
LSC
CLASS_FMT DN

But to further the confusion, could the Tie line between the sites be causing and issue if they IFC are a SL1 interface, just throwing that out there, it may sound like a silly question.

I am sure i just answered my own question sice the XO is blocking at the switch side from where the call is being made.