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  1. Opsmgr06

    Teleworker/MBG traffic

    I agree with Mitelmatt Compression Zones is the way to go it works very well used a few times.
  2. Opsmgr06

    Speech Server on MCD 4.0 SP2?

    There was a version of MCD4 that had issues with Mitai and virtual ports on Nupoint and by definition MN6500 or Speech server as well, this between 10.0.0.12 and 10.0.1.23. Also be aware the MN6500 does take too kindly to having its IP address changed, despite following the mitel procedure due...
  3. Opsmgr06

    Best Practices (transitioning Mitel to Cisco)?

    MitelInMyBlood, I have been your position a few times now and despite previous experiences it still becames very painful. I would firstly setup a test group on the Call Mangler and connect upto the Mitels with either Q-sig or SIP, and assess the loss of functionality between the two systems so...
  4. Opsmgr06

    IQ DNIS Routing

    Questions what version of IQ are you using? Is the IQ fronting all calls across all systems? Are all three systems Networked together? Pfyre was bringing out a totally revamped IQ with the ability to wild card DNIS entries, I have done something similiar to this with ACD but less involved. my...
  5. Opsmgr06

    Best Practices (transitioning Mitel to Cisco)?

    Have done something similiar with a large cluster 5000 users plus going to Call Manager,for TDM to CM Q-Sig integration works well and we used SIP Trunking MN3300 to CM integration as well both with no real issues only CM configuration stuff. unfortunately individual routing is the best way...
  6. Opsmgr06

    Numeric Overlay on MAS 2.0

    I use the UK English Prompts as this does the press 7 to play,8 user options etc. You need to upload the UK English Prompt blade disk 2 or 3. Not sure on the for US prompts but I would try the different blades for US language
  7. Opsmgr06

    HTML Application now licensed??

    KWB, had an MCD 4.0 Update course with an InterTel Trainer who reckoned version 1.0 HTML works fine with MCD 4.0.
  8. Opsmgr06

    3300 MCD 4.0 networking 3 switches via IP trunking

    LoopLou and Johnnytelexperts, I would recommend you follow the info given by KWBMitel, as you have only taken the basic I&M and Clustering will make your life infinitely easier once the systems are in and running. If you foul up "Managed by SDS" post install MCD 4 is not forgiving I am speaking...
  9. Opsmgr06

    2 nupoint 3.0 questions

    Gents the current version MAS 2.0 with NPM 3.0 you dive in and out of CLI and Webconsole and end up guessing what is done where etc documentation is not relavent either. Apparently its going to be done all via the web console. MAS 2.1 is out now with NPM 4 17/12/2009 so more fun for the new year
  10. Opsmgr06

    DHCP and Mitel IP Phones

    Jaymis45, You may want to think about your setup I support kwbmitel's statement on VLAN's. Also a flat LAN will lead to voice quality issues, hence the use of VLANs to separate voice and data traffic as VOIP is UDP and Data is TCP. In terms of DHCP on a flat LAN the MN3300 DHCP will be "crushed...
  11. Opsmgr06

    Hot Desking with mixed Versions 7.0/7.1 and 8.0

    Thanks Mitel100 for giving a working example of what I was after,KWBMitel I know all the release notes and I know they are behind and that in the current situation the aim was to get everyone to a level playing field but we were let down by the other maintainer some time back to get to the same...
  12. Opsmgr06

    Mitel sx2000 rel 34.2.6.3

    The data restore restore does something a bit strange as password case sensitivity and length came in around LW32. I did a LW34 this weekend and upon changing system to the clients previous usernames it restored all the previous usernames and passwords, and yes it does throw you I had to re...
  13. Opsmgr06

    SOME ONS ports no ring voltage

    Check the MP914AB/AD Power converter if there is a green led on the front the MP914AB/AD is ok as all voltage rails are up - Lightening strike normally kills the -27/-48V rail which in turn feeds the forced DC -90VAC ringer circuitry, so if you had DNI Cards and superset phones there would be...
  14. Opsmgr06

    Hot Desking with mixed Versions 7.0/7.1 and 8.0

    I have an issue got a with various versions of 7.0/7.1 on several systems I have upgraded the main systems to 8.0 UR5, although hot desking was tested from 7.1.4.9_1 and 8.0 UR5 all ok locally there are issues with the 7.0/7.1 systems where an 8.0UR5 Hot Desk Profile works on some systems but...
  15. Opsmgr06

    ENT Manager Install Failure

    Just a few questions Have you got crystal reports enabled on your AMC License? Has the License downloaded correctly from the AMC, there have been issues where the license says it has downloaded but really hasn't so when you install the software the license file is corrupt(You find this out at...
  16. Opsmgr06

    3300 ICP CX Controller Only 4 VM Ports.

    You need to upgrade your Base package\bundle on the AMC to get 16 ports.
  17. Opsmgr06

    NU POINT MESSANGER

    The drive is not mapped you put the MS Path in to get to the folder you want. Its a shame its buried so deep in the menus as its a good function, it would good to have it on the MN3300, as customers can be lacking on backups for systems if they haven't got OPS/ENT.
  18. Opsmgr06

    MN3300 Hard Disk model verification with RAID Controller

    Is there a command in addition to ataShow in the VXworks shell to determine the disk size when a RAID Controller is used. As the ataShow command shows the RAID Controller as the Model not the Hard disk.
  19. Opsmgr06

    NU POINT MESSANGER

    There is a way but you need a Server with a folder that the Nupoint server can reach and has access to. Steps are as follows: 1.Login to the Nupoint Console 2.Type S <rtn> 3.Type L (NPM BackUP)<rtn> 4.Type M (Lan Backup Using MS Networking)<rtn> 5.Fill out the detail and do a test backup...

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