Teleworker/MBG traffic

[MitelAvaya]

I've got the above installed and have 10 remote users. My main office has a pretty useless internet connection, 5mb download speed and 200k up at best. This connection also has at least 10 users VPN'd to another site using a cisco firewall.

The Teleworker traffic seems to be throttling our bandwidth even more.

Is there any way of changing the sizes of the packets the TW uses to free up some bandwidth until I get a 2nd line installed for dedicated TW users?

I'm going to take a look at the firewall to see if I can put some sort of QoS in place as well.

 

[Mitelmatt]

Are you using compression? What software release are you on?

As of release 8 (i think off top of my head) you have Bandwidth management and Call Admission Control. So if you put all your remote users in a seperate zone, you can state that that zone can only use certain bandwidth, then other calls get either busy tone or go to first alt routing. The bandwidth is estimated at approx 100k at G711 at 35K at compressed G729

 

[LoopyLou]

I think bandwidth management is for IP trunks only ( could be wrong ). Anyway there is no way I know of changing packet size. Obviously as you point out the connection is not sufficient for what you have deployed.

 

[Mitelmatt]

Bandwidth management is for both but the main reason was exactly as i mentioned. Works well

 

[Opsmgr06]

I agree with Mitelmatt Compression Zones is the way to go it works very well used a few times.

 

[MitelAvaya]

Hi All,

Thanks for the swift responses! I'm on UR9 and will give the bandwidth management a try. Just had a look over the help file this, and states needs to be in an SDS environment, and my 3300's aren't. Is Bandwidth Management still possible?

 

[Mitelmatt]

That's only if you are doing BWM ove IP trunks etc with multiple controllers. Sill works fine in a standalone environment without SDS

 

[MitelAvaya]

Hey guys, just to let you know, implemented BWM and works well. Also reduced the TFTP Blocksize from 4096 bytes to 2048 and this decreased a lot of traffic. Voice quality hasn't degraded too much either.

 

[Mitelmatt]

Glad to hear, ah yes the block size does help. And BWM is worth it with TW's