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Hello, I have an NEC DSX system with Intramail. Very small system with 3 mailboxes. This was installed a few years back and has been mostly reliable for this client. We don't work on NEC much so I am looking for help for a new problem that just started last week. The outside analog lines are...

Thanks for the toggle information. Any idea about having the extension show as default vs the time?

Hello, We put in some J129's this summer at three locations. One is asking to be able to toggle between the time and the extension number, or anyway to display what the extension number/user name is in the display when needed. Has anyone had any luck with this? I've only see it display the...

You are the best, thank you! I am going direct to Portwell as I can't find that commcode with our disty.

I am hoping someone may have one of these units in stock or in production and can tell me what power supply/brick it uses. We have one that a customer was no longer using but has no power supply and I need to figure out what the proper power supply is. Our disty doesn't know, and the 3...

Was doing more testing today after changing my lines back to ICLID from Loop Start and Ring Persistancy from 400 to 1200ms. Here are a couple logs that show the difference between a real call and a phantom call setup as they first come in. The main thing that sticks out is all phantom calls...

Thanks for the response Lodde, I will try that tonight and see if it makes a difference. I'm not sure if it requires a reboot, but even if it's a mergeable change I like to be able to reboot just in case. The thread I linked above has a link to this thread...

Hello, I just installed an IPO R9.0 with 4 analog trunks on a combo card. When a caller calls in and is answered, after hanging up, the phones start to ring again showing the callers same caller ID but they are not on the line and the person that answers just gets silence. I tested from my cell...

We created a sip extn that logged in with communicator but the h323 users will not login. We would like it to be H323 so they can go between their deskphone and iPad with the same extension. Perhaps I have the wrong communicator app on this iPad?

Was there anything you had to do differently on 9.1 for it to work? We have it working on their 9.0 site but can't get it on the 9.1 site.

I have a customer who we installed recently onto R9.1 with an R9.1 Essential Edition License (339096) on a new system. We need to down grade them to R9.0 temporarily for testing purposes. They have 2 sites, one that is on R9.0 and working with one-X Communicator on an iPad. The site with R9.1...

I cannot be the only to have experience with this issue. We have a few clients (all 8.1 and the latest release of 9.1) that have issues every time they change a user name. They have higher turn over in employee's and when someone leaves and a new person starts, they expect to be able to simply...

Thanks for the update - frustrating when customers lose features they rely on!

Thank you all for the suggestions. I am working with the customer tomorrow to try some of these options and testing calls. I will let you all know if I am successful.

I have searched these forums and read through some of the other posts about the outbound caller id on SIP. I am not finding a resolution to my issue and I assume someone else knows how to do this. I am using SIP trunks with Fusion on IPO 8.1 with an Avaya SBC. My client is an outbound call...

We have a client experiencing delayed delivery of Campaign messages. This is not a new issue, it happened when they were on Release R7 - we upgraded them to R8.0 and I didn't hear about the issue (this doesn't mean it didn't exist - I just didn't hear about it), and last week we updated them to...

So that is the short code we use, but I have only done it on PRI and SIP trunks. You don't think it makes a difference for analog lines?

Just as a quick update, I did a few more tests as my initial attempt did not forward as it was supposed to and I wanted to rule out user error. I did a total of 5 Copy tests (some while listening to the message, others without listening some with an introduction recording and some without). Only...

We upgraded our IPO and VM Pro (running on Linux platform) with the IPO R9.0.829 and Application Server for vm pro Version 9.0.0.0 Build 829. Since then, my voicemail to email has not worked. When I go into the voicemail pro client and check my smtp settings my Mail Domain under the SMPT Sender...

I have our system on 9.0.0.829 / our vm pro runs on a linux box. I tested Copying a message from my mailbox to another (without recording an intro and with recording an intro) both were received. Please note that I had to press the following options to get it to go through. COPY, SEND TO: xxxx...