Essential Edition R9.1 License with R9.0 Software

[IPScec]

I have a customer who we installed recently onto R9.1 with an R9.1 Essential Edition License (339096) on a new system. We need to down grade them to R9.0 temporarily for testing purposes. They have 2 sites, one that is on R9.0 and working with one-X Communicator on an iPad. The site with R9.1 will not connect the one-X Communicator on the iPad. We may need to downgrade the R9.1 site to R9.0 rather than upgrade the R9.0 site to R9.1 when we connect the two sites together over the weekend. We are exploring other options on getting one-X Communicator to work on the iPad with R9.1 in the meantime.

Here is my actual question - If I do end up downgrading the R9.1 with the R9.1 Essential Edition License, will it be a valid license on R9.0 software or will the R9.0 version not know how to recognize that license. I have called our distributor tech support and their answer was, it should. I'm not looking for an "It Should". I am looking to see if anyone has done it. Keeping in mind, this system has made calls and been active on R9.1 for at least a month. I am trying to decide if I need to throw an R9.0 Essential Edition (275631) on the SD for insurance or if anyone has done this and knows 100% that the system will still work.

Thank you in advance.

 

[derfloh]

It will work. But downgrading from 9.1 to 9.0 is not easy going...

I have communicator on Windows and iPad working on 9.1 sites.

 

[IPScec]

Was there anything you had to do differently on 9.1 for it to work? We have it working on their 9.0 site but can't get it on the 9.1 site.

 

[Westi]

I would check the security settings because 9.1 has by default a lot turned off that is still working on 9.0

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[derfloh]

I would start checking the SIP messages in monitor. And to check the LAN\VoIP settings in Manager.

 

[IPScec]

We created a sip extn that logged in with communicator but the h323 users will not login. We would like it to be H323 so they can go between their deskphone and iPad with the same extension. Perhaps I have the wrong communicator app on this iPad?

 

[IPGuru]

register you handset with a different base Extn number & then use hodsesking to log on to the correct user when req



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