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Is his caller ID Showing an actual area code and number or just a 3 or 4 digit extension number? Just about any Phone number can be sent from PRI's You may be getting calls from a legitimate company using another CID Number.

I have mics 7.0 With Pri and call pilot. Feature 986 Does indeed work with outbound calls.

Thanks, I guess that does make sense. Well at any rate it is working for what management wanted, all that matters. Thanks again, Kevin

Update: I am able to page and dial an external number but I am still unable to dial an internal extension. Is this a possibility on a PRI or am I missing a step? Thanks, Kevin

Thanks Hawks, I set up the DISA DN as you described, Set a remote Pkg (4) and a COS Password without line restrictions. I dial the DID and get system dial tone, I enter the COS Password, Dial tone returns, However After that I am unable to do anything. I am just getting a fast busy. Does...

Greetings All. Do I need to set my DN Digits from 3 to 4 if I want to use a DISA DN with a DID? The programming is expecting a 4 digit DN number under set DN. Thank you. Kevin

Thanks gforce9, That is exactly correct. It's been 5 years since I Initially programmed the system. I guess I've slept since then. Thanks for the info!

Hi everyone. Have a MICS 6.1 w/PRI. Have a DID assigned to 1 extension only w/if busy: Busy tone. The Fwd no answer delay on the set in question is set to: 6. The last 2 or 3 rings before the transfer to voice mail rings the programmed set and the Receptionist set simultaneously then...

I have had very good luck and customer service using Atlas phones. They have a wide selection of new and refurbished Nortel telphone sets as well as refurbished NAM's,callpilots, and Flash startalk devices.http://www.atlasphones.com