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Here's what I suspect is the NVRAM pack: NNTM845662KU NTBB08GA-93 Rel 02 2002/10/03 MICS NVRAM CART MADE IN CANADA 0009

Is 7.1 a MICS version? How would I upgrade this? BTW, there was no alarm code this time around. Our carrier said they didn't (can't) reconfigure anything regarding the B Channel Service Messaging discussion. I'll see what our Nortel vendor thinks.

This problem seems to be back. Some users were unable to make outbound calls. I could only get up to 2 in + 2 out, or 4 in and 1 outbound before we "ran out" of lines. Called in a trouble ticket, and referenced our old ticket. Provider said CO switch was ready to take more calls, even though I...

PERRYPJ, our carrier thought that would be a good idea, and they said they don't get a lot of requests to do this.

I ended up power cycling. I can use all channels now. Causes for the Alarm 75? It seems we must do this every 3 months since we got our new carrier.

Yes, full PRI, so 23. I can't make the 3rd outbound call though. Carrier called back and said everything looked good on their end. He could see two calls connected, but when we try a third, carrier doesn't see a request to grab an open channel. I just get silence on the earpiece. They...

How might I check the number of active external calls? I noticed an Alarm 75 this morning. We can only make perhaps 2 or 3 external calls on our plain old PRI. Googling, I see this is some kind of PRI clocking issue, and I've contacted our phone carrier. We have a Norstar KSU/PRI MICS 5...

We have a Norstar KSU/PRI MICS 5. Handsets are M7310. 61 DIDs. We are switching carriers. I do as much maintenance as I can, and use a local Nortel hardware vendor for important things (like when we switch carriers). They are scheduled to assist in cutover in several weeks. My phone hardware...

I noticed that our latency from our Minneapolis office (which has 50/10 Comcast Business class) to a server in our Chicago office (a different ISP), is either routed a fast way through Chicago, or a slower route through Denver->Dallas->Chicago depending on which public, static IP address we...

Thanks, all. I started out with metal boxes, but they just didn't seem right. I found what I wanted are also called backboxes. My local store carried these and they should work fine...

I suppose I could just dial our main number, then use the auto attendent feature to dial by name. A bit ham-handed, but easier than remembering feature codes.

Yeah, that code I mentioned is probably in the vmail box. There is a delay when i punch it in, like other 9xx codes. It seems like an obvious feature in the KSU to have (easily) implemented. All the DNs are named. I map to a person's name. Would be nice for anyone to refer to a list of DNs...

I administer a Norstar KSU/PRI MICS 5. Handsets are M7310. Is there a way to look up anyone's extension and call them? We always print off a list of names and extensions, but that's not always convenient (gets lost). I see at this post http://www.tek-tips.com/viewthread.cfm?qid=726076...

yes, i need to mount to the faceplate to something. i see on a metal box, the punchouts seem sharp, that's one consideration.

I haven't done much of this before, so bear with me. I need to terminate some low voltage wires (HDMI, CAT5e) inside a cabinet. I've got the faceplate figured out (Hubbell iStation). I plan on surface mounting a single gang box to the interior. Should I use plastic, or a metal one that...

can i just log outbound calls with what i have existing? I suppose I could also hit Last No. on phones after hours and try to get lucky :)

We have a Norstar KSU/PRI MICS 5. Handsets are M7310. Is there a way to log or track outbound long distance phone calls? Or to lock it down with a password or something. Our phone company only shows the phone number called. The originating number is always our main phone number, which...

We have a Norstar KSU/PRI MICS 5. Handsets are M7310 How do I move an old identity (extension number, key functions, DID, etc) to a different set? I can't locate the user's original set, or it has gained a new identity. His old situation was Line 247, and an extension of 447. DID is...

I'm looking for a good/standard way of labeling the _rear_ of a 110 patch panel. In this case several Hubbell P6E48U. They come preprinted 1-48. On my second panel I used a labeler to renumber the front 49-96 and so on. I'm going to punch down jacks at the user side first, and start the...

Actually I didn't test this very well. I'm still missing something. On my phone, if I get a call, the display will show the log and there was a new call. I want this behavior on another phone. Here's how i set it up: I setup 20 for Terminals & Sets | Telco Features | Log Space Terminals &...