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  1. pcrequest

    check # of current calls?

    Here's what I suspect is the NVRAM pack: NNTM845662KU NTBB08GA-93 Rel 02 2002/10/03 MICS NVRAM CART MADE IN CANADA 0009
  2. pcrequest

    check # of current calls?

    Is 7.1 a MICS version? How would I upgrade this? BTW, there was no alarm code this time around. Our carrier said they didn't (can't) reconfigure anything regarding the B Channel Service Messaging discussion. I'll see what our Nortel vendor thinks.
  3. pcrequest

    check # of current calls?

    This problem seems to be back. Some users were unable to make outbound calls. I could only get up to 2 in + 2 out, or 4 in and 1 outbound before we "ran out" of lines. Called in a trouble ticket, and referenced our old ticket. Provider said CO switch was ready to take more calls, even though I...
  4. pcrequest

    check # of current calls?

    PERRYPJ, our carrier thought that would be a good idea, and they said they don't get a lot of requests to do this.
  5. pcrequest

    check # of current calls?

    I ended up power cycling. I can use all channels now. Causes for the Alarm 75? It seems we must do this every 3 months since we got our new carrier.
  6. pcrequest

    check # of current calls?

    Yes, full PRI, so 23. I can't make the 3rd outbound call though. Carrier called back and said everything looked good on their end. He could see two calls connected, but when we try a third, carrier doesn't see a request to grab an open channel. I just get silence on the earpiece. They...
  7. pcrequest

    check # of current calls?

    How might I check the number of active external calls? I noticed an Alarm 75 this morning. We can only make perhaps 2 or 3 external calls on our plain old PRI. Googling, I see this is some kind of PRI clocking issue, and I've contacted our phone carrier. We have a Norstar KSU/PRI MICS 5...
  8. pcrequest

    how many digits passed

    We have a Norstar KSU/PRI MICS 5. Handsets are M7310. 61 DIDs. We are switching carriers. I do as much maintenance as I can, and use a local Nortel hardware vendor for important things (like when we switch carriers). They are scheduled to assist in cutover in several weeks. My phone hardware...
  9. pcrequest

    Weird Comcast routing

    I noticed that our latency from our Minneapolis office (which has 50/10 Comcast Business class) to a server in our Chicago office (a different ISP), is either routed a fast way through Chicago, or a slower route through Denver->Dallas->Chicago depending on which public, static IP address we...
  10. pcrequest

    low volt gang boxes

    Thanks, all. I started out with metal boxes, but they just didn't seem right. I found what I wanted are also called backboxes. My local store carried these and they should work fine...
  11. pcrequest

    directory feature?

    I suppose I could just dial our main number, then use the auto attendent feature to dial by name. A bit ham-handed, but easier than remembering feature codes.
  12. pcrequest

    directory feature?

    Yeah, that code I mentioned is probably in the vmail box. There is a delay when i punch it in, like other 9xx codes. It seems like an obvious feature in the KSU to have (easily) implemented. All the DNs are named. I map to a person's name. Would be nice for anyone to refer to a list of DNs...
  13. pcrequest

    directory feature?

    I administer a Norstar KSU/PRI MICS 5. Handsets are M7310. Is there a way to look up anyone's extension and call them? We always print off a list of names and extensions, but that's not always convenient (gets lost). I see at this post http://www.tek-tips.com/viewthread.cfm?qid=726076...
  14. pcrequest

    low volt gang boxes

    yes, i need to mount to the faceplate to something. i see on a metal box, the punchouts seem sharp, that's one consideration.
  15. pcrequest

    low volt gang boxes

    I haven't done much of this before, so bear with me. I need to terminate some low voltage wires (HDMI, CAT5e) inside a cabinet. I've got the faceplate figured out (Hubbell iStation). I plan on surface mounting a single gang box to the interior. Should I use plastic, or a metal one that...
  16. pcrequest

    track outbound LD

    can i just log outbound calls with what i have existing? I suppose I could also hit Last No. on phones after hours and try to get lucky :)
  17. pcrequest

    track outbound LD

    We have a Norstar KSU/PRI MICS 5. Handsets are M7310. Is there a way to log or track outbound long distance phone calls? Or to lock it down with a password or something. Our phone company only shows the phone number called. The originating number is always our main phone number, which...
  18. pcrequest

    transfer an "identity" to another set

    We have a Norstar KSU/PRI MICS 5. Handsets are M7310 How do I move an old identity (extension number, key functions, DID, etc) to a different set? I can't locate the user's original set, or it has gained a new identity. His old situation was Line 247, and an extension of 447. DID is...
  19. pcrequest

    patch panel rear renumbering

    I'm looking for a good/standard way of labeling the _rear_ of a 110 patch panel. In this case several Hubbell P6E48U. They come preprinted 1-48. On my second panel I used a labeler to renumber the front 49-96 and so on. I'm going to punch down jacks at the user side first, and start the...
  20. pcrequest

    Call Log setup?

    Actually I didn't test this very well. I'm still missing something. On my phone, if I get a call, the display will show the log and there was a new call. I want this behavior on another phone. Here's how i set it up: I setup 20 for Terminals & Sets | Telco Features | Log Space Terminals &...

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