directory feature?

[pcrequest]

I administer a Norstar KSU/PRI MICS 5. Handsets are M7310.

Is there a way to look up anyone's extension and call them? We always print off a list of names and extensions, but that's not always convenient (gets lost). I see at this post

http://www.tek-tips.com/viewthread.cfm?qid=726076

There's something called
Feature 967 Access Dial By Name directory
If I dial that, I get "Inactive Feature".

 

[misseditbythatmuch]

Someone correct me if I am wrong, but I believe feature codes in the 900 range are generally reserved for a voice mail, ACD,RAD,SMDR (and maybe a few other) modules, not the KSU itself. Not every voice mail supports Feature 967.

 

[curlycord]

I think only NAM vmail supports this and you need to install the software for it.

perhaps Norstar Call Manager might help and use it's address book.

http://www142.nortelnetworks.com/bvdoc/norstarbcm/pcmusereng.pdf

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[Bob3470]

Dial by name was setup on the Nam. It was used for calling outside numbers. The software came with each Nam but not many people used it.

 

[pcrequest]

Yeah, that code I mentioned is probably in the vmail box. There is a delay when i punch it in, like other 9xx codes.

It seems like an obvious feature in the KSU to have (easily) implemented. All the DNs are named. I map to a person's name. Would be nice for anyone to refer to a list of DNs and name.

 

[pcrequest]

I suppose I could just dial our main number, then use the auto attendent feature to dial by name. A bit ham-handed, but easier than remembering feature codes.