Search results for query: *

Hello, does anyone know the default password for TSC on an Intuity LX? If not, how do you reset it? I have an older LX running 1.1 that got unplugged and when we had it plugged back in the system starts playing the wrong message. so instead of allowing the caller to leave a message it asks...

I know that AES only allows one TSAPI link per CM. That's fine, but can I build multiple CTI links and point them to the single TSAPI link? If so, how do you do this since I can't seem to figure it out? Do you build multiple Swicth connections? If so, any risks to doing that?

hi, does anyone know a list of commands when using go shell in emulation mode? we have several S8500 and S8700 PBX's but i don't know the exact model numbers. i'm wondering if there is a command that can be used from the shell that would tell me exactly what model PBX i'm logged in to. thx in...

thanks Stinney

hello, is there a way to list every tenant so that i can see the music source being used? i have an S8700 PBX using CM 5.2 and i can't list the tenants. i have to go into each one and then look up the info. is there an export option of some sort or another way to view every Tenant? right now...

thanks but it inserts it for every call that i click on, not calls i enter manually. it seems that 011 got stuck in cache so it gets inserted every time. if someone knows how to fix this, let me know.

Hello all, does anyone know how to clear the dialing cache in One-X Communicator? I have One-X Communicator 6 loaded on my laptop. A while back I dialed 011 by mistake and now when I want to redial a number from my Call Log it always inserts 011 at the beginning of the call. If I want to...

how does this impact existing phones? i can't afford to impact other phones, too many on this PBX.

Thanks NewNic but the settings you mentioned are already set to "y" and password is set to "*".

i just tried mute + ADDR# on a spare phone here at my desk and it never changed. does this only work on a phone during the boot process?

they're 4610 sets. i don't have them here so am relaying this info to my site contact. she's tried everything so i'm hoping coming on here will help. these phones came from another office or another site where they were in use. for some reason, it's really trying our patience. what does...

so just "mute + 27238 + 73738 + #" and that's it?

i checked the file, already has this entry. except in our file it says the following: SET PROCSTAT 0 SET PROCPSWD 27238

and once i find it, what do i do?

hi, this seems to be a problem on a lot of IP phones that i come across. does anyone know the secret to unlocking IP phones and getting the star (*) to program prompt when the phone is rebooted? i have an office w/about 60 phones and they want to program the sets to use new values but they...

thanks Stinney. that's more along the lines of what i thought. i've never heard of the command "su cms cms". doesn't even sound right. as for VI editor, i might have used it a long time ago and forgot how to even access it, but i'll look for the documentation.

are u sure? i don't remember being able to change the IP address from the menu. once i log in as root, what are the steps u would take?

hi, do you know where to change the IP address that RT Socket uses in CMS, release 15? need to view it, then change according to a different server. but i don't know where this gets changed. if you know, please provide step by step.

hi all, is there a hunt group setting or an agent login setting that i can change so an agent knows when they go into ACW status? right now we have an S8800 PBX runnning CM 5.2 and our folks are asking if the agents can hear an audible tone when they go into ACW. thanks in advance for the help.

does anyone know how to transfer a file from AES via Putty or Telnet? i tried ftp and it doesn't work, not sure if this is bcos my AES server blocks ftp. but is there another way since i have 2 reports i ran through Putty and need to pull them over to my desktop. thx.