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well i worked with a new Qwest tech yesteray and suprise! the T-1's and backups were working! i did have a problem with the 3rd trk group b-channels but as soon as i turned on service messaging they started working ld 96 enl serv x x = the d-channel thanks for the responses guys. it looks...

ITSurvivor where are you located?

acewarlock i'll post the results this evening. teekow i'll verify with qwest today and see what they have set. thanks for the info.

quick question hopfully someone can answer for me. I'm turning up a truck group with 6 T-1's using a Primary d-channel and a backup D-channel. both D-channels sync and run fine, however the B-channels on the backup T-1 won't recieve calls. qwest says they don't know what the problem is and i see...

confused now. can i have 2 ports dumping cdr at the same time? where do i set this up in cdb under cdr data or cfn in adan data? i didn't se anywhere in the adan data that tells both ports to print?

thanks much i'll try it tomorrow.

so its ok to have two ports printing Cdr records?

currently have a tty port configured with cty. we are getting the data fine. i wanted to add an additional tty port with cty on it and had no problem programming it. however on cdr data is comming out of that port. do i have to INI the switch to activte the cdr port? not sure why it's not working.

first i would like to thank you for replying to this question. i've been in this business for 18 yrs and every now and then i run into a problem i can't quite solve. the mermail 12 has ACCESS licsences which alow you to use VM as an ivr. i built this a few years to play appox hold times for the...

bump...

anyone?

i'm working on a meridian mail 12 that has access on it. wanted to use access for the IVR function. call come into queue and after 1 min route out of ccr to mer mail giving the customer the option to stay in queue and wait or press 1 to leave a message. i built the acd for access i added the...

great thanks for the info

i found a the OS tape from before the upgrade. it's 12.11 has all the same features except the software says 1 node 24 port and the current system is 2 node 48 port. can i still use it? will i get all 48 ports from the key codes? thanks for your help.

the install tape is missing and i might have to restore from backup. i have the current key codes. can i use any 12.11 tape since the key codes unlock all the software functionality? if so anyone have an extra one laying around? :)